
Operations Coordinator
11 hours ago
Full-time · Onsite (Sydney Inner West — Five Dock)
MotorPlatform is Australia's fastest-growing intra-dealer marketplace. Our AI-powered software unifies valuation, trading and wholesale for dealerships, fleets and lenders.
Why this role existsMarketplace volume is scaling fast. Every sale needs a smooth hand-off from sold → delivered. You'll execute our established operations playbook and continuously improve it, coordinating movements end-to-end and keeping all parties informed.
What you'll do- Manage listings so they meet internal benchmarks that build buyer confidence.
- Coordinate movements from booking to delivery and receipt confirmation.
- Keep vendors and buyers updated with clear, proactive communication.
- Maintain accurate records in our platform (costs, statuses, documents, exceptions).
- Spot risks early, escalate decisively, and close the loop on issues.
- Suggest incremental improvements to processes, templates, checklists and touchpoints.
- Sellers achieve strong results thanks to complete, accurate listings.
- Buyers bid with confidence and receive vehicles as described.
- Customers enjoy dealing with you—you're responsive and reliable.
- Logistics run on time, with minimal avoidable issues and clean documentation.
- Stakeholders feel informed before they need to ask.
- Records are audit-ready and centralised (no side spreadsheets).
- Small, continuous improvements ship with measurable impact.
- Precision-first: highly organised, detail-tight, calm under volume.
- Instruction-true + improvement-minded: follow the playbook; suggest smart tweaks.
- Proactive communicator: clear on phone, email and chat.
- Systems-literate: comfortable in SaaS tools; automate repetitive steps where allowed.
- Low-ego teammate who owns outcomes.
- 2–5 years in dealership operations, fleet, freight/transport, automotive logistics or similar roles.
- Comfortable reconciling documentation and vendor invoices; basic AP/AR hygiene.
- Full Australian work rights and a current driver's licence.
- Impact: run a proven playbook that underpins a high-growth marketplace.
- Learning: direct exposure to founders and product; your feedback matters.
- Growth: clear path to Senior Coordinator / Logistics Lead as volumes expand.
- Competitive package with a performance bonus tied to operational outcomes.
- Click Apply Now with your CV.
- Include a 5-sentence cover note (written by you - not AI) on why you'll enjoy and excel in this role.
- Bonus points: call to briefly introduce yourself after applying.
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