Operations Coordinator

8 hours ago

Drummoyne New South Wales, Australia Motor Platform Full time $60,000 - $180,000 per year
Marketplace Ops Coordinator

Full-time · Onsite (Sydney Inner West — Five Dock)

MotorPlatform is Australia's fastest-growing intra-dealer marketplace. Our AI-powered software unifies valuation, trading and wholesale for dealerships, fleets and lenders.

Why this role exists

Marketplace volume is scaling fast. Every sale needs a smooth hand-off from sold → delivered. You'll execute our established operations playbook and continuously improve it, coordinating movements end-to-end and keeping all parties informed.

What you'll do
  • Manage listings so they meet internal benchmarks that build buyer confidence.
  • Coordinate movements from booking to delivery and receipt confirmation.
  • Keep vendors and buyers updated with clear, proactive communication.
  • Maintain accurate records in our platform (costs, statuses, documents, exceptions).
  • Spot risks early, escalate decisively, and close the loop on issues.
  • Suggest incremental improvements to processes, templates, checklists and touchpoints.
What success looks like (high-level)
  • Sellers achieve strong results thanks to complete, accurate listings.
  • Buyers bid with confidence and receive vehicles as described.
  • Customers enjoy dealing with you—you're responsive and reliable.
  • Logistics run on time, with minimal avoidable issues and clean documentation.
  • Stakeholders feel informed before they need to ask.
  • Records are audit-ready and centralised (no side spreadsheets).
  • Small, continuous improvements ship with measurable impact.
You'll thrive here if you are
  • Precision-first: highly organised, detail-tight, calm under volume.
  • Instruction-true + improvement-minded: follow the playbook; suggest smart tweaks.
  • Proactive communicator: clear on phone, email and chat.
  • Systems-literate: comfortable in SaaS tools; automate repetitive steps where allowed.
  • Low-ego teammate who owns outcomes.
Experience we value
  • 2–5 years in dealership operations, fleet, freight/transport, automotive logistics or similar roles.
  • Comfortable reconciling documentation and vendor invoices; basic AP/AR hygiene.
  • Full Australian work rights and a current driver's licence.
Why join MotorPlatform
  • Impact: run a proven playbook that underpins a high-growth marketplace.
  • Learning: direct exposure to founders and product; your feedback matters.
  • Growth: clear path to Senior Coordinator / Logistics Lead as volumes expand.
  • Competitive package with a performance bonus tied to operational outcomes.
How to apply (follow exactly)
  1. Click Apply Now with your CV.
  2. Include a 5-sentence cover note (written by you - not AI) on why you'll enjoy and excel in this role.
  3. Bonus points: call to briefly introduce yourself after applying.

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