Operations and Facilities Coordinator

21 hours ago

Macquarie Park New South Wales, Australia Solo Services Group Full time $60,000 - $80,000 per year

About Us:

Solo Services Group is a leading provider of commercial cleaning and facility management services across Australia. We pride ourselves on delivering reliable, high-quality services to a wide range of clients, including councils, transport facilities, government sites, and private corporations. We are currently seeking a proactive and highly organised Operations and Facilities Coordinator to join our team and contribute to our ongoing success.

About the Role:

In this diverse and fast-paced position, you'll support the day-to-day operations of our contracts across NSW. This is an excellent opportunity for someone with strong coordination and administrative skills who thrives in a dynamic and service-driven environment.

Key Responsibilities:

  • Assist in coordinating cleaning and facilities management tasks such as maintenance requests, contractor scheduling, and site services.
  • Monitor service-level agreements (SLAs) for cleaning and facilities-related works and escalate issues where required.
  • Liaise with suppliers, contractors, and internal stakeholders to ensure timely resolution of cleaning and facilities issues.
  • Maintain cleaning and facilities registers (e.g., asset register, equipment servicing, compliance logs).
  • Support Area Supervisors and Contract Managers with rostering, shift coverage, and resource allocation.
  • Monitor compliance with Solo's internal operations/compliance IT platform (SIFS), including inspection reports, toolbox talks, and incident logs.
  • Prepare monthly client reports covering cleaning and facilities service performance.
  • Provide administrative support for purchase orders, and facility-related expenses using systems such as ApprovalMax.
  • Support business continuity by ensuring facilities and cleaning operations are aligned with client requirements and Solo's compliance obligations.
  • Provide backup support to operations and compliance teams as required.

What We're Looking For:

  • Proven experience in a coordination, admin, or operations support role (ideally in cleaning, facilities, or a similar industry).
  • Strong organisational skills and the ability to manage multiple priorities.
  • Excellent verbal and written communication skills.
  • High attention to detail and strong follow-through.
  • Proficient in Microsoft Office (Excel, Outlook, Word).
  • Ability to work collaboratively with a diverse and mobile workforce.
  • Understanding of WHS and compliance obligations in a commercial cleaning environment (desirable).
  • A can-do attitude, team spirit, and a solutions-focused mindset.

Why Join Solo Services Group?

  • Supportive team environment with opportunities for professional growth.
  • Be part of a reputable, long-standing Australian owned business with contracts across NSW.
  • Contribute to a company that values safety, reliability, and service excellence

Apply Now:

If you are looking to join a growing organisation and play a key role in ensuring service quality and operational efficiency, we'd love to hear from you.

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