Customer Development Manager
11 hours ago
Ready to revolutionise Australia's food scene?
At Birch & Waite, we create premium mayonnaise, dressings, sauces, and desserts that help turn everyday meals into something special. For over 30 years, we've been crafting chef-quality products used across Australia. Our strength comes from our talented, passionate team who bring fresh ideas and innovation to everything we do.
If you're creative, passionate about food, and thrive in fast-paced environments, this could be an excellent opportunity for you.
About the Role
This dynamic role combines creativity with sales, turning your ideas into products on shelves nationwide. As our
Customer Development Manager
, you'll drive product launches by partnering with customers, collaborating with internal teams, and leading projects from concept to market. You'll have the satisfaction of seeing your creations launched across Australia.
What You'll Do
- Drive Sales Growth
: Develop and execute strategies to expand our customer base and increase revenue across new and existing accounts - Lead Innovation
: Collaborate with our innovation team to design new products, respond to market trends, and deliver technical solutions - Manage Projects
: Lead the entire journey from concept to national launch, building strong customer relationships and coordinating cross-functional teams - Focus on Commercial Success
: Accelerate business growth through strategic account planning, sales forecasting, and smart pricing - Build Relationships
: Develop strong partnerships with key accounts while identifying and converting new business opportunities - Monitor the Market
: Stay current on industry trends and competitor activities to identify opportunities and maintain our competitive edge
What You'll Bring
- Strong technical expertise in food product development
- Commercial acumen and strategic thinking that drives results
- Proven project management skills with experience leading cross-functional teams
- Excellent organisational abilities, you excel in fast-paced environments
- Strong relationship-building and communication skills with customers
- Experience in food manufacturing or FMCG industries (preferred)
Why Join Birch & Waite?
Shape Australian Food Culture
: Your innovations will become products Australians love: the sauces that enhance their burgers, the dressings that elevate their salads. Make your mark on what people across the country enjoy
Grow Your Career
: If you're driven, curious, and eager to innovate, Birch & Waite will provide the experiences, support, and freedom to help you develop your skills and advance your career.
Thrive in Our Culture
: Experience the energy of a fast-growing business with the stability of an established brand. We embrace change and innovation while staying true to our core values of Together, Committed, Creative, and Authentic.
Ready to Join Us?
At Birch & Waite, our people are our greatest strength. We celebrate diversity in all forms and welcome applicants from all backgrounds and identities.
Apply now
to join a collaborative team that's shaping Australia's food culture with chef-quality products. Together, let's innovate, inspire, and set new standards in the industry
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