Business Development Manager

Brooklyn Boy Bagels is an award-winning bakery in Sydney, including the 2022 TimeOut Magazine award for 'Best Sandwich Joint' and the 2202 'Best Bakery' at the Inner West Business Awards. The secret to our fast-growing success? We're focused on bringing the best New York-inspired baked goods to Australia, with artisan, boiled bagels being our specialty. We also share a passion for sourdough breads, croissants, American-style pastries, fresh NY pretzels and housemade cream cheeses. We strive for efficiencies, while maintaining quality baking techniques.

We have an opportunity for an energetic, self-motivated & talented Business Development Manager to join our team. Your focus will be to engage our wholesale customers and assist to develop the Brooklyn Boy Bagels business and brand. You will be our lead on sales: identifying new business, account management, building strong and positive relationships with customers, sharing information, investigating new leads and resolving issues to find ways to achieve results with business partners.

You will have a proven track record of sales achievement and a passion to 'win'.  If you're an ambitious, self-motivated individual, love sales and have a passion for New York culture, then this is the role for you

What's in it for you:

• Competitive incentive structure
• $80,000 + commission, plus Uncapped Commission s
• Extremely fast-growing, progressive company – the sky's the limit
• Work closely with the CEO – mentorship from senior management

Responsibilities:

• Establish, develop, and maintain relationships with current and prospective wholesale customers, including cafes, restaurants, hotels, and supermarkets/grocers
• Plan and organize personal sales strategy by ensuring allocated time for existing customers and business development
• Expedite the resolution of customer issues and complaints
• Build, develop, monitor and execute pipeline of opportunities and deliver against the established strategic plan including targets, budgets and performance
• Execute the sales effort as per the marketing calendar with marketing, customer service, accounts, logistics and related stakeholders
• Monitor market conditions, product innovations, and competitors' products, prices, and sales
• Develop clear and effective proposals for prospective customers ensuring pricing and profit integrity
• Make telephone calls and in person visits and presentations to prospective customers
• Identify prospective customers by using social media, industry publications, incoming leads through customer service, word of mouth opportunities, forming relationships with clients to be front of mind when they move venues
• Attend trade shows and conferences
• Review menus and pricing to assess customer purchasing potential
• Manage accurate and timely entry of all relevant customer logs and tasks into the CRM
• Manage Facebook and Instagram social media accounts

About You:

• 2+ years of experience in a sales role
• Customer focused - excited about interacting and building rapport with clients and providing innovative, memorable experiences
• Internal and external stakeholder management
• A strong knowledge and passion for the hospitality industry and be comfortable communicating at all levels, from executive chefs and business owners to individual site and procurement managers
• Strong influencing and negotiating ability
• Exceptional communication skills
• Commercial acumen be results-oriented and target-driven
• Excellent planning, time management and organizational skills with attention to detail
• Ability to self-manage and self-motivate
• Solutions-focused and strong problem-solving skills
• Demonstrated analytical thinking
• Be a collaborative team player – concerned with the team success as well as individual performance
• Valid driver's license
• Must be able to use MS Office applications – Word, Outlook, and Excel to a competent standard

Candidates must have full working rights in Australia and hold a valid drivers' license.