Performance and Compliance Specialist

Employment | Little Collins Street (HQ) | Ongoing - Full-time

• A Full-time Ongoing position is available based across any of our NSW or VIC locations; including the potential for significant WFH arrangements
• Support AMES Australia's compliance with Employment contracts and continuous improvement by independently assessing and reporting on AMES Australia's compliance with the requirements of Funding Body contracts
• Annual salary is $100, % super
• Other benefits include:
• Regular performance feedback and performance review process
• Supportive environment and caring work culture with work/life balance
• Cultural Diversity
• Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
• Employee Assistance Program (EAP)
• Annual Leave Loading of 17.5%
• Flare Employee Discounts Program
• Flexible Working Arrangements where it meets operational requirements

About the role

The Performance & Compliance Specialist supports AMES Australia's compliance with Employment contracts by independently assessing and reporting on contractual obligations, collaborating with staff and partners to meet requirements, applying an operational lens to drive improvements, and upskilling Service Delivery Managers to enhance their understanding of compliance matters.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

• Diploma in Business or related field; AND/OR
• A minimum of 3 years' experience in an Employment Services leadership position
• Comprehensive knowledge and understanding of employment services funding programs and compliance requirements, from an operational perspective
• Strong knowledge and understanding of process development and implementation
• Demonstrated written communication and report writing skills
• Demonstrated ability to generate qualitative and quantitative data for internal and external audiences
• Ability to supervise daily operations of an effective team
• Demonstrated ability to generate and review analytics to identify trends, emerging issues and forecast issues
• Strong stakeholder management and interpersonal skills with the capacity to work effectively with various internal and external stakeholders
• Understanding of compliance and quality principles
• Advanced computer skills and the ability to learn and train others in the use of Information Systems
• Demonstrated positive values of integrity, reliability, teamwork and professionalism and demonstrated commitment to quality and continuous improvement principles

To apply for these positions please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

Applications for these positions will be accepted up to 6 pm on Sunday, 31 August 2025 however interviews and other selection processes may commence before the closing date.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights