Guest Service Agent
5 hours ago
Rydges South Bank Brisbane is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges Hotels and Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay.
Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.
About the Role
Are you a customer service superstar with a passion for creating unforgettable guest experiences? We're looking for warm, professional, and proactive Guest Services Agents to join our Front Office Team. As the first point of contact for our guests, you'll play a crucial role in ensuring smooth arrivals, seamless stays, and fond farewells. If you thrive in a fast-paced environment and love making people feel welcome, this is the perfect opportunity to showcase your skills in a dynamic hospitality setting. Multiple positions available in a full time, part time or casual capacity.
Key Responsibilities
• Greet and assist guests with check-in, check-out, and payments efficiently
• Provide friendly and professional service at the front desk
• Manage reservations, enquiries, and switchboard operations
• Assist with special requests, VIP arrangements, and interdepartmental coordination
• Take room service orders, restaurant bookings, and handle guest concerns
• Promote hotel products and services to enhance the guest experience
• Support concierge duties, including valet parking and luggage assistance when needed
Skills and Experience
• Previous experience in reception, front desk, reservations, or customer service roles
• A background in hospitality is advantageous, but a passion for service is essential
• Excellent verbal and written communication skills
• Strong organisational and time management abilities
• A collaborative team player with a proactive work ethic
• Ability to problem-solve and think on your feet
• High standard of personal grooming and professional presentation
• Experience with Opera Cloud or similar property management systems (highly regarded)
• Availability to work a variety of shifts, including weekends
Benefits & Perks
• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company
Join Rydges South Bank Brisbane and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
When you click apply you will directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.
-
Guest Services Attendant
2 weeks ago
Manly West, Queensland, Australia endeavour group careers Full time $40,000 - $60,000 per yearJob Description Guest Services Attendant (Housekeeping) | Manly Hotel We're searching for a our very own 'Rosie the Robot' - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency. Are you friendly, reliable, and love delivering exceptional service? Manly Hotel / NightCap is looking for a motivated Guest Service /...
-
Customer Service Agent
3 weeks ago
Manly West, Queensland, Australia Naked Wines Full time1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Overview Naked Wines, a global company in the consumer goods industry, is seeking a passionate and driven individual to join their team as a Customer Service Representative. Naked Wines is dedicated to connecting its Angels with world-class...
-
Customer Service Agent
3 weeks ago
Manly West, Queensland, Australia Naked Wines Full time1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.OverviewNaked Wines, a global company in the consumer goods industry, is seeking a passionate and driven individual to join their team as a Customer Service Representative. Naked Wines is dedicated to connecting its Angels with world-class wines made by...
-
Floor Manager
9 hours ago
West End, Queensland, Australia PLUS EIGHT ONE PTY LTD Full time $90,000 - $120,000 per yearAbout +81+81 is a modern kappo-style Japanese restaurant located in Brisbane. More than a dining venue, +81 is a sanctuary for the senses — an experience of precision, intimacy, and intentionality. Blending Japanese tradition and modern innovation, the space invites guests to slow down, disconnect, and savour craft in all its forms: cuisine, beverage,...
-
Concierge
1 week ago
West End, Queensland, Australia EVT - Entertainment | Ventures | Travel Full time $45,000 - $60,000 per yearRydges South Bank is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT:As market-leading experience creators, we bring to life some of the best-known brands and...
-
Rydges South Bank
4 days ago
West End, Queensland, Australia EVT - Entertainment | Ventures | Travel Full time $120,000 - $180,000 per yearRydgesis part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT:As market-leading experience creators, we bring to life some of the best-known brands and properties in...
-
Business & Operations Manager
4 hours ago
West End, Queensland, Australia PLUS EIGHT ONE PTY LTD Full time $90,000 - $120,000 per yearAbout +81+81 is a modern kappo-style Japanese restaurant located in Brisbane. More than a dining venue, +81 is a sanctuary for the senses — an experience of precision, intimacy, and intentionality. Blending Japanese tradition and modern innovation, the space invites guests to slow down, disconnect, and savour craft in all its forms: cuisine, beverage,...
-
Hotel Duty Manager
1 week ago
West End, Queensland, Australia EVT - Entertainment | Ventures | Travel Full time $60,000 - $90,000 per yearRydges South Bank is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT:As market-leading experience creators, we bring to life some of the best-known brands and...
-
Guest Experience Host
3 weeks ago
Manly West, Queensland, Australia Travel + Leisure Co. Full timeOverviewWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...
-
Guest Experience Host
3 weeks ago
Manly West, Queensland, Australia Travel + Leisure Co. Full timeOverviewWe Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...