Senior Client Services Specialist

2 weeks ago

Sydney, New South Wales, Australia QIX Consulting Full time $80,000 - $100,000 per year


Client Support Assistant Tax & Accounting | $80K$100K + Super | North Sydney

Join a team that works hard, celebrates often, and genuinely enjoys what they do.

Our client is a forward-thinking accounting and financial services firm with a culture thats as energetic as it is professional. This is a team that doesnt just talk about balance they live it. Whether its darts and drinks, paint-and-sip afternoons, or morning teas that could rival a café spread, this is a workplace that brings people together and makes every day rewarding.

About the Role

This is not your average client support role its a key position within the Tax & Accounting team where youll play a pivotal part in how the firm supports its clients and drives operational excellence.

Youll work closely with senior advisers, helping to onboard clients, manage ATO communications, coordinate tax workflows, and keep systems like Salesforce and Xero running smoothly. Its a hands-on, fast-paced role where your initiative and attention to detail will make a real difference.

What Youll Be Doing

  • Coordinate end-to-end client onboarding and compliance documentation

  • Manage the Tax Agent Lodgement Program and support team workflows

  • Handle ATO correspondence, notices, and payment plans

  • Maintain and synchronise client data across Salesforce, Xero, and FYI Docs

  • Prepare client tax packs and support communication with clients

  • Contribute to ongoing process improvements and operational efficiency

What Youll Bring

  • Strong understanding of Australian taxation processes (individuals & GST)

  • Exceptional organisational and communication skills

  • A proactive, solutions-focused mindset and love of teamwork

  • Confidence with technology and CRM systems (Salesforce experience ideal)

  • Experience in accounting, tax, or financial services preferred

Why Youll Love It

  • $80,000 $100,000 package (inclusive of super)

  • A genuinely fun, social, and supportive team culture

  • Work with cutting-edge platforms like Salesforce and Xero

  • Career growth within a respected and expanding financial services group

  • A beautifully located North Sydney office surrounded by cafés, transport, and harbour views


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