Customer Experience Coordinator

1 week ago

Australia Puratap Pty Ltd Full time $60,000 - $80,000 per year

Elevate Your Career in Customer Service Excellence with Puratap

  • Be part of a supportive and progressive team
  • Work with a market leader in water purification
  • Join a business with over 300,000 happy customers
  • Benefit from career development opportunities
  • Help us share our vision of Customer Service Excellence

This is an exciting opportunity for a results-oriented individual with strong people and sales skills to become an integral part of Puratap, a leading Australian-owned business. As an industry leader with over 29 years of experience in manufacturing and retailing water purifiers, Puratap provides clean, pure drinking water to households across South Australia. We're looking for someone who shares our passion for quality and customer service to help elevate our growing Customer Service team.

About the Role

This role is perfect for someone with leadership experience and a passion for motivating teams. You'll support and inspire a small team while delivering exceptional customer service and helping drive sales. If you are a self-starter, able to prioritize tasks, and possess a positive, dynamic attitude, this is the perfect opportunity for you.

What You'll Do:

  • Lead and support a small team to achieve sales and service goals
  • Provide guidance and support to team members, ensuring a positive work culture
  • Prioritize tasks to ensure smooth daily operations and customer satisfaction
  • Collaborate with the Team Leader to implement new initiatives and processes
  • Leverage your problem-solving skills to resolve customer queries and concerns
  • Support the sales process and promote the benefits of our water purification products
  • Keep up-to-date with product knowledge and ensure team members are well-informed

What We're Looking For:

  • A positive and enthusiastic attitude with leadership potential
  • Strong problem-solving skills and a great level of product knowledge
  • Excellent time management skills and the ability to prioritize tasks effectively
  • Ability to motivate and support a team to achieve results
  • Focused on maintaining a positive team culture
  • Enjoyment in customer resolution and sales support
  • Previous experience in a promotional or sales environment is a plus

If you're a highly motivated individual with great team-building and customer service skills, looking to take your career to the next level with a recognized industry leader, we want to hear from you

Why Puratap?

  • Over 29 years of experience in the water purification industry
  • Comprehensive training and development programs
  • Supportive management and a team-oriented environment
  • Ongoing career progression opportunities

If you're ready to join a company that values both personal and professional growth, apply now and help us continue to lead the way in water purification

Apply Today

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