IT Support Technician

1 week ago

Sydney, New South Wales, Australia Friendlyware Partners Pty Ltd Full time $75,000 - $85,000 per year

Friendlyware are looking for an experienced IT Support Technician to help service our growing customer base.

Working in a close-knit team, you would help us in providing our customers with first-class technical support.

If you:

  • have excellent communication, problem solving and customer service skills
  • have 2 - 5 years of experience providing level 1 and/or level 2 IT support

  • have advanced knowledge in setting up and managing:

  • Microsoft 365 services (Exchange Online, SharePoint, Teams)

  • Microsoft Windows Server and Client Operating Systems
  • Active Directory
  • have a sound understanding of networking concepts
  • enjoy learning and building your skillset
  • have a tertiary qualification in IT (Diploma or Degree level)

you should apply.

About us

Friendlyware Partners is an IT services company located in North Sydney. We provide IT maintenance, support, and consulting services to SMBs based in Sydney and around Australia. Essentially, we are "the IT team" for our customers.

Our customers come from a broad range of industries including manufacturing, medical, education, finance, professional services and retail. As such we work across a variety of business requirements, technical infrastructure and user needs.

We pride ourselves on providing first-class technical guidance in a friendly and easy to understand manner.

What does this mean for you?  

As a Friendlyware technician, you would provide support on all aspects of our customer's IT needs giving you a holistic perspective of their infrastructure and allowing you to contribute to the big picture.  

Working across different industries you will quickly gain experience across a variety of infrastructure setups and technologies.

What we offer:

  • competitive salary package + profit share
  • hybrid working
  • weekly training and development allowance
  • great team spirit

For your application to be considered, please send us your CV AND ring to leave a short introduction on the message bank. Please leave your name as part of the voice message.

NO AGENCIES PLEASE

Package: $75 - 85K + super + profit share

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