Internal Sales Representative

Bring your energy - Make a difference - Grow with us.

South Pacific Welding Group (SPW), part of the global Linde PLC, is one of Australia's most trusted names in welding, safety, and industrial products. For over 70 years, we've supported Australian businesses with reliable products, expert advice, and outstanding service.

About the role

Are you passionate about helping people and love creating great customer experiences? We're looking for an enthusiastic Retail Sales Representative who thrives on solving problems, connecting with customers, and making every interaction count.

Whether you're an experienced Trade Sales Assistant, have a background in counter/retail sales or customer service, or you're ready to step off the tools and into a fast-paced, people-first role — this is your opportunity to join a supportive, high-performing team where attitude matters more than experience. Welding knowledge is a bonus – but if you're keen to learn, we'll teach you everything you need to succeed.

What you will enjoy doing

• Deliver friendly, knowledgeable, and professional service to walk-in and phone-based customers
• Support customers with product advice and tailored solutions, helping them find exactly what they need
• Respond to customer inquiries and resolve issues promptly, with a focus on turning problems into positive outcomes
• Work closely with your teammates and other departments to keep operations running smoothly
• Maintain accurate order processing and inventory transactions using SAP (training provided)
• Take initiative in keeping the counter and warehouse areas clean, safe, and well-organized
• Look out for new local sales opportunities and help the team meet branch goals
• Regular Work Hours: Monday to Friday at 7:30AM- 4:30PM

What makes you great

• You're passionate about delivering excellent customer service – it's your top priority
• Valid Porklift license
• You bring previous experience in a sales, retail, or customer-facing role is a bonus but not necessary
• You communicate clearly, confidently, and with a positive attitude
• You're proactive, reliable, and not afraid to roll up your sleeves when it counts
• Basic computer skills are essential; SAP experience is preferred
• Knowledge of welding, fabrication or trades is great – but not essential if you're willing to learn
• You enjoy working in a team environment and contributing to shared success
• Inclusive, diverse, and collaborative environment

Why you will love working with us

Thinking outside the box, working on new concepts, and delivering great solutions to our internal and external customers is essential to making our business successful. Our company offers a variety of opportunities to excel in your area of expertise. You'll be contributing to an inclusive and diverse workplace where innovation is encouraged and every team member is valued – making Linde an employer of choice.

What we offer you

At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description – benefiting your teammates, our customers, and the wider community – you'll find opportunities here are limitless. Be Linde. Be Limitless.

SPW is an equal opportunity employer and encourages applications from diverse backgrounds including Indigenous Australians.

We offer a wide range of employment opportunities, training, and career development – including potential pathways within our local entities and the global Linde Group. Your efforts will be recognized through a variety of appreciation programs that reward both individual and team success.