Customer Service Coordinator

2 days ago

Arundel, Australia Buildsafe Full time

About Us

Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be

As a company, we place a strong emphasis on developing and building strong relationships with our partners and clients, including our most important partnership - Our people.

About The Role

The Customer Service Representative forms an integral part of our business, working alongside a small team to schedule work for our branches across QLD. This roles offers variety with your day to day scope of works; ensuring you engage with stakeholders directly over the phone, whilst you administer notes and schedule jobs. The role supports our Branch Managers, Team Leader, Clients and Construction Supervisors to ensure that our trucks arrive on site, on time, and ready with the right products to install our height safety systems to ensure all trades are kept safe on-site

Key Responsibilities
- Schedule jobs between trucks to service various building sites for our branches
- Liaising closely with your Branch Manager and assisting with smooth operations throughout the day.
- Ability to troubleshoot, problem-solve and resolve concerns or issues.
- Admin responsibilities of entering bookings
- Optimise schedules to achieve maximum branch profitability.

About You

Your excellent communication skills, both written and verbal will be critical to the success of this role. Your ability to build excellent working relationships, particularly with our clients and Branch Managers will also be essential, as will your ability to consistently provide outstanding customer service.

Other skills include:

- Have strong communication skills, both verbal and written, with the ability to engage with internal and external stakeholders effectively.
- A sound foundation of administrative skills
- Problem solver with the ability to think outside the box, finding innovative solutions to challenges.
- Have attention to detail, with the ability to learn quickly and adapt to changing circumstances.
- Have excellent organisational and prioritisation skills, with previous experience in a fast-paced environment.

We know you have choices. So here’s what you need to know
- Competitive base salary + added performance bonuses
- Complimentary professional car washes on site
- Ongoing training and development opportunities
- Monthly lunches & morning teas
- Uniform allowance
- A supportive leadership team and excellent culture
- Employee Assistance Program for you and your loved ones

  • Customer Service Coordinator

    1 week ago

    Arundel, Australia Buildsafe Full time

    **About Us** Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be! As a company, we place a strong emphasis on developing and building strong relationships with our partners and clients,...

  • Customer Service Coordinator

    7 days ago

    Arundel, Australia Buildsafe Full time

    About Us Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be! As a company, we place a strong emphasis on developing and building strong relationships with our partners and clients, including...

  • Customer Service Coordinator

    7 days ago

    Arundel, Queensland, Australia Buildsafe Queensland Pty Ltd Full time $60,000 - $90,000 per year

    About UsBuildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be As a company, we place a strong emphasis on developing and building strong relationships with our partners and clients, including...

  • Customer Service Coordinator

    1 week ago

    Arundel, Australia Buildsafe Full time

    **About Us** Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be! As a company, we place a strong emphasis on developing and building strong relationships with our partners and clients,...

  • Customer Service Coordinator

    3 days ago

    Arundel, Australia Buildsafe Full time

    About Us Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions. We are fast-paced, ever-evolving and constantly challenging ourselves to be the best we can be! As a company, we place a strong emphasis on developing and building strong relationships with our partners and clients,...

  • Customer Service

    7 days ago

    Arundel, Queensland, Australia Homebodii Full time $45,000 - $60,000 per year

    Join the brand named Best Sleepwear & Lingerie by Vogue Australia and be part of a team redefining comfort and femininity. About Us Homebodii is Australia's leading luxury sleepwear and bridal brand, known for its beautiful, sustainable designs and exceptional customer experience. From our Gold Coast flagship store to our international stockists such as...

  • Customer Service

    1 week ago

    Arundel, Australia Kennards Hire Full time

    **Customer Service / Driver - Permanent** **Labrador** - ** Family-Owned Legacy: Join Kennards Hire, a beloved family-owned company since 1948.**: - ** Enjoy a workplace where 86% of our team members rate Kennards Hire as a Great Place to Work.**: - ** Continuous Learning: Benefit from ongoing training for constant skill development and growth.**: - **...

  • Customer Service Administrator

    2 days ago

    Arundel, Australia Buildsafe Full time

    **About Us** Buildsafe is an innovative leader within the building and construction space, providing height safety systems and solutions to residential builders. Our growth and position in the market is a direct result of our people, allowing Buildsafe to be an innovative leader providing height safety systems across Australia. We are fast paced, ever...

  • Delivery Coordinator

    1 week ago

    Arundel, Australia Frizelle Sunshine Automotive Full time

    **Enjoy exclusive staff discounts on lifestyle and automotive products**: - ** Join one of the largest dealership networks in Australia**: - ** Plenty of growth, training and opportunity available** We now have an exciting opportunity for a **Fleet Delivery Coordinator** to join the team based at **Arundel**. **About the position**: - Ensure that every...

  • Customer Service Team Member

    3 days ago

    Arundel, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...