EUC Engineer

The smart, career focused and determined people who work for NRI flourish in a culture that empowers them to achieve customer outcomes and gives them a sense of ownership for the development of the company as a whole. Together we form a highly motivated, customer-focused workforce.

At NRI Australia & New Zealand, we partner with our clients to deliver cutting-edge digital solutions, from business strategy and consulting to infrastructure and managed IT services. Backed by a global presence, we operate with local decision-making authority, ensuring that our technology solutions are innovative, effective, and aligned with business outcomes.

About the role We're seeking an EUC Engineer to provide hands-on end-user computing services for customer sites across Ipswich and the surrounding region.

This role requires a driver's licence and your own car, as you'll travel between multiple client locations. You'll work directly with end users, supporting Microsoft 365, Intune, and VMware AirWatch in a busy enterprise environment.

You'll also take part in a 1-in-3 on-call roster to provide after-hours support.

What you'll do

• Provide onsite EUC support across Ipswich and surrounding client sites.
• Deliver day-to-day support for Microsoft 365, Intune, and VMware AirWatch.
• Troubleshoot and resolve incidents, requests, and escalations.
• Configure and maintain devices, applications, and endpoint policies.
• Collaborate with your EUC team and escalate issues as needed.
• Participate in a 1-in-3 on-call roster.

What we're looking for

• Strong hands-on experience with Microsoft 365.
• Advanced skills in Microsoft Intune and VMware AirWatch / Workspace ONE.
• Current driver's licence and own vehicle (essential).
• Prior experience providing EUC support in enterprise environments.
• Excellent troubleshooting and communication skills.
• Availability to work onsite 5 days per week and join the on-call roster.

Why join us?

• Be part of a brand-new contract win and growing business.
• Hands-on, customer-facing role with variety across multiple sites.
• Work with modern EUC platforms in a supportive team environment.
• Opportunities to learn, grow, and make an impact locally.

WHAT'S IN IT FOR YOU?

In exchange for your exceptional technical skills, customer focused performance & out of the box thinking you'll be rewarded with a career changing experience only consulting can provide.

• Diverse and challenging project work
• Flexible public holiday benefits and option to purchase up to 2 additional weeks leave per year
• Training and development opportunities
• Salary sacrifice, motor and novated leases
• Committed health & wellbeing plan including Employee Assistance Program
• 12 weeks paid parental leave, increasing to 20 weeks for 5+ years service
• Corporate partnerships

DIVERSITY & INCLUSION

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.

We value our collaborative culture and work together to support a variety of community organisations and social issues.

Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward – so that you're always ahead of tomorrow.

We're that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success – across business, government and beyond.

We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We're backed by a global reach that makes us a truly game-changing alternative in the digital services space – with local decision-making and authority. And we're powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers.

Transformative digital solutions take the right team, making the right moves at the right time. You've found yours with NRI

If you're an experienced Infrastructure Architect with a passion for secure, high-impact IT solutions, apply now to be part of our dedicated team.