EUC Technical Lead

The smart, career focused and determined people who work for NRI flourish in a culture that empowers them to achieve customer outcomes and gives them a sense of ownership for the development of the company as a whole. Together we form a highly motivated, customer-focused workforce.At NRI Australia & New Zealand, we partner with our clients to deliver cutting-edge digital solutions, from business strategy and consulting to infrastructure and managed IT services. Backed by a global presence, we operate with local decision-making authority, ensuring that our technology solutions are innovative, effective, and aligned with business outcomes.

We're looking for an EUC Technical Lead to be the go-to person for all things end-user computing (EUC) at our customer site in Brisbane CBD.

This is a hands-on role where you'll own the design, configuration, and support of Microsoft 365, Intune, and VMware AirWatch environments, while setting standards and guiding two EUC Engineers working alongside you.

You won't be managing people directly — instead, you'll be leading by expertise: providing technical direction, being the escalation point, and ensuring consistent, high-quality EUC services for the customer.

You'll also join a 3-person (paid) on-call roster (1 week in 3) to provide out-of-hours support.

What you'll do

• Act as the technical lead for EUC platforms (M365, Intune, VMware AirWatch).
• Provide hands-on support, configuration, and troubleshooting for end-user environments.
• Be the escalation point for complex incidents and requests.
• Guide and mentor EUC Engineers on best practice and technical standards.
• Contribute to solution design, platform improvements, and optimisation.
• Participate in a rotating on-call roster (1 in 3 weeks).
• Ensure a consistent, reliable, and secure EUC experience for the customer.

What we're looking for

• Proven expertise in Microsoft 365 and Intune (advanced level).
• Strong experience with VMware AirWatch (Workspace ONE).
• Prior experience leading or being the escalation point in an EUC team.
• A hands-on engineer who enjoys problem-solving and setting standards.
• Strong communication skills and the ability to work onsite with the customer.
• Willingness to participate in a rotating on-call roster.

**WHAT'S IN IT FOR YOU?

In exchange for your exceptional technical skills, customer focused performance & out of the box thinking you'll be rewarded with a career changing experience only consulting can provide.**

• Diverse and challenging project work
• Flexible public holiday benefits and option to purchase up to 2 additional weeks leave per year
• Training and development opportunities
• Salary sacrifice, motor and novated leases
• Committed health & wellbeing plan including Employee Assistance Program
• 12 weeks paid parental leave, increasing to 20 weeks for 5+ years service
• Corporate partnerships

DIVERSITY & INCLUSION

We celebrate the diversity of people, and we pride ourselves on ensuring everyone belongs. As an equal opportunity employer, we want to create opportunities for everyone and will consider all applications without bias.

We value our collaborative culture and work together to support a variety of community organisations and social issues.

Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward – so that you're always ahead of tomorrow.

We're that partner for countless businesses. Designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success – across business, government and beyond.

We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We're backed by a global reach that makes us a truly game-changing alternative in the digital services space – with local decision-making and authority. And we're powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers.

Transformative digital solutions take the right team, making the right moves at the right time. You've found yours with NRI

If you're an experienced Infrastructure Architect with a passion for secure, high-impact IT solutions, apply now to be part of our dedicated team.