Customer Service

1 day ago

South Yarra, Victoria, Australia Liquid HQ Full time $33 - $45 per year

Senior Bottle Shop Sales Assistant – LiquidHQ (Casual)

We're looking for an experienced, reliable team member to join LiquidHQ, South Yarra's home for serious drinks, playful service, and a premium feel—without the premium price tag.

This casual role suits someone with at least 3 years' experience in retail or hospitality (bar/bottle shop), who is confident working solo, has solid product knowledge, and can close the store independently. It's an ideal second job for someone who wants extra income in the evenings or weekends without committing to a full-time schedule.

Key Responsibilities

  • Greet customers and offer knowledgeable product recommendations.
  • Operate the POS, process sales and loyalty points, verify ID, and manage returns.
  • Manage the store independently during shifts, including evening close.
  • Maintain stock levels, rotate displays, and keep the store clean and inviting.

About You

  • Experience: Minimum 3 years in a retail or hospitality role (bottle shop, bar, or similar).
  • Product Knowledge: Confident discussing and recommending alcohol products.
  • Independence: Comfortable working alone and handling store closing responsibilities.
  • Customer Focus: Warm, approachable, and able to connect with all kinds of customers.
  • Attention to Detail: Accurate with cash handling, stock rotation, and display presentation.

Requirements

  • Must be 18+ and legally permitted to sell alcohol in Victoria.
  • Current Responsible Service of Alcohol (RSA) certificate (Victoria).
  • Flexible availability, including evenings and weekends.

Job Type: Casual

Pay: From $33.31 per hour

Expected hours: 5 – 15 per week

Experience:

  • Retail / Hospitality (bar/bottleshop): 3 years (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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