Service/Operations Resource Scheduler

2 weeks ago

Brisbane, Queensland, Australia Grace Worldwide (Australia) Pty Ltd Full time $90,000 - $120,000 per year

We currently have an exciting opportunity available for a dedicated scheduler to join our team. You will be accountable for the delivery of exceptional quality and productivity with a view to delivery of maximum profit and customer satisfaction. Reporting to the Operations Manager, you will be working in a dynamic, fast-paced and changing environment.

About Grace Group

Grace is Australia's leading services company, known for excellence in relocation, removals, and information management. With over 100 years of experience, we credit our success to our talented people. We invest in their growth through training, career development, and a diverse, inclusive workplace where everyone feels valued and empowered to reach their full potential.

You will be required to work closely with the Operations Manager to cultivate a driven team of professional removalists with a customer centric ethos and attention to detail in everything you do.

About The Role

  • Planning Branch Removal activities
  • Develop and enhance the competency of the team to meet and exceed targets
  • Ensure monthly compliance is maintained
  • Conduct regular quality audits of specified client base and premises
  • Assist in the preparation of information to enable biannual removalist skills review and planning
  • Manage cost to maximise profit

About You

  • Experience within a leadership or supervisory role
  • Experience working in a fast paced and changing environment
  • Excellent organisational and prioritising skills
  • Excellent verbal and written communication skills
  • High level business and financial awareness
  • Be process driven and analytical
  • Removals experience preferred, however experience in a similar industry and job capacity will be considered

What We Offer

  • Career growth through mentoring and our formal Skills Path program
  • Company-paid training – including licences and personal development
  • Uniform provided

  • Employee benefits including:

  • Free Perkbox membership

  • Access to our EAP wellness program
  • Discounts on financial products
  • Gym membership discounts
  • And much more

No agencies please. If we feel the need to use an agency, we will be in touch with one.

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