Carer Engagement Coordinator

2 days ago

Melbourne, Victoria, Australia Life Without Barriers Full time $60,000 - $90,000 per year

Carer Engagement Coordinator

  • Casual position available
  • Work from home

About the Organisation

At Life Without Barriers, we're driven by the belief that every child, young person, family and carer deserves safety, connection and opportunity.

Whether it's through foster care, early intervention, or tailored family services, we walk alongside children, young people, families and carers to help create brighter futures.

Join us to discover a purpose you can wrap your heart around

About the role

The Carer Engagement Coordinator will be responsible for responding to enquiries from prospective carers, maintaining contact with people in the consideration phase, you will conduct initial phone interviews and refer suitable enquiries to our local carer recruitment teams.

This is a casual role with a flexible work from home arrangement. Potential shifts can occur from Monday to Saturday between the hours of 8am to 8pm (AEDT,)  You will be required to work a minimum of 10 hours per week. This role will consist mainly of Weekday Evenings, Saturdays and leave coverage as needed. On occasions, you will be required to attend meetings and or training online.

Key Responsibilities

  • Respond to enquiries from prospective foster carers, guiding and supporting them through the carer enquiry process
  • Facilitate and support the initial screening of prospective carers
  • Manage and maintain a pipeline of prospective carers
  • Utilise Carer Recruitment CRM (Salesforce)
  • Utilise Microsoft Applications and Amazon Call Centre
  • Work collaboratively as part of a dynamic team

Skills & Experience

  • Recognised Social Work, Social Science/Welfare or Bachelor of Psychology Qualification or other relevant qualification or experience
  • Experience in working within Carer Recruitment, Engagement or Assessment in OOHC system.
  • Demonstrated experience and skill in undertaking child focused assessments in a child and family welfare setting including carer assessments.
  • High level communication skills, warm and engaging personality, first impressions of LWB's approach to foster caring
  • High level organisation and time management skills
  • Demonstrated application and experience with the CARE model of therapeutic care will be highly regarded.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

How to Apply

Include your resume and covering letter in one document, click 'Apply' and follow the prompts. For any enquiries including persons with disability that require adjustments, contact

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit for information on our access and inclusion work and how to contact us directly.

Applications close at midnight Sunday 16th of November.

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