Corporate Receptionist

2 days ago

Sydney, New South Wales, Australia Ord Minnett Full time

Your Opportunity:

We currently have an exciting opportunity for a Corporate Receptionist to join our vibrant and professional Sydney CBD office. The primary focus of this position is to provide consistent, high-level administrative and office support to our Sydney office. As the first point of contact for external clients and visitors, professionalism, polished presentation, and effective written and verbal communication skills are paramount.

This role requires an individual with strong interpersonal, time management and organisational skills in order to be able to successfully manage multiple enquiries via email, phone and face-to-face in a welcoming manner.

Primary responsibilities:

  • Answer and manage all calls that come through and direct where appropriate.
  • Take detailed messages for any calls that can't be transferred through.
  • Meet and greet clients that arrive for meetings and offer tea & coffee.
  • Maintain and manage meeting rooms and bookings.
  • Manage catering requirements needed for meetings.
  • Ensure rooms are set up in a timely manner, including catering, waters and equipment.
  • Maintain positive, professional and courteous relationships with both internal and external providers.
  • Arrange & coordinate the setup of MS Teams meetings for meeting rooms.
  • Monitoring various email inboxes and all client enquiries.
  • Manage the general upkeep of the reception area and kitchens (reception, corporate and L18).
  • Input and vet any new client leads that come through.
  • Train and work with temporary staff when colleagues are on leave.
  • Manage couriers and facilities teams in attendance (as directed by the Office Manager).
  • Manage and order necessary broader office supplies and stationery.
  • Respond to general office queries from staff and complete ad-hoc admin tasks as required.
  • Validate car parking bookings for clients and guests.

Hours of Work:

Contractual working hours are 37.5 hours per week; however, Reception is open from between 7.30am and 5.30pm. These hours are managed through two shifts:

  • 7.30am to 4pm
  • 9am to 5.30pm

Flexibility is required to cover either shift at short notice if required.

Required experience/ knowledge:

  • 1-2 years previous experience in an Administrative/Receptionist role preferred.
  • Preferred customer service experience - Experience in a client facing role (hospitality, corporate concierge and hotel experience will be well regarded).
  • Excellent written and verbal communication skills
  • Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
  • Immaculate presentation and interpersonal skills.
  • Strong time management and organizational skills with the ability to prioritise and work to deadlines.

Joining Ord Minnett

Ord Minnett offers a unique opportunity to work with a dynamic and reputable firm. Elevate your career where you'll become an integral part of Australia's premier wealth management group.

Join us in shaping the future of the Australian investment landscape and be part of a team that values excellence, cohesiveness, a great work culture, where you'll be an integral part of a team committed to delivering top-tier services.

Ord Minnett does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Ord Minnett employee, location or address. Ord Minnett will not be responsible for, and will not pay, any fees, commissions or other payments related to unsolicited resumes
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