Lead Business Lending

2 weeks ago

Sydney, New South Wales, Australia NAB - National Australia Bank Full time $120,000 - $150,000 per year

Lead Business Lending & Client Services - Sydney

Job number: 803003

Primary position location: NSW- Sydney CBD

Category: Banking & Financial Services

Work type: Permanent Full time

Closing at: Sep :55 AEST

Favourite

  • We are empowered to make a positive difference for customers and communities.
  • Everyone is given the opportunity to learn, grow and achieve.
  • Make a genuine difference through the work you do.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of a Lead Business Lending & Client Services, you will join the Medfin Customer Delivery Team that's doubling down on winning together

Each day, you'll go above and beyond to:

  • Be responsible for supporting a team of fulfillment-based specialists to drive positive customer outcomes by supporting our front-line colleagues.
  • Organisation and allocation of workflows into the Business Lending & Client Services Queues.
  • Generate loan documentation and process settlements and payments
  • Follow operation practices to ensure consistent and accurate outcomes within Service Level Agreements.
  • Develop effective relationships with internal stakeholders

We're looking for the best and brightest to deliver the best for our customers. You'll need:

  • Leadership experience with a focus on coaching and developing a team
  • Prior operations experience preferred.
  • Charisma, drive, high-energy and a passion for building high performing teams.
  • An ability or the potential to inspire and foster a high-performance culture where people feel valued, respected, and driven to perform at their optimal level all day, every day.
  • Strong communication skills
  • Sound stakeholder engagement

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

LI-DNI

  • Lending Advisor

    1 week ago

    Sydney, New South Wales, Australia Lending Association Full time $80,000 - $120,000 per year

    Join Australia's largest privately owned brokerage - with consistent industry recognition, a high-performing team, and a leadership group genuinely invested in your success, you'll be surrounded by the best in the business. We offer real career progression, a generous base with monthly uncapped bonuses, and the chance to leverage our scale, reputation, and...

  • Lead Business Lending

    2 weeks ago

    Sydney, New South Wales, Australia NAB Full time $120,000 - $150,000 per year

    We are empowered to make a positive difference for customers and communities.Everyone is given the opportunity to learn, grow and achieve.Make a genuine difference through the work you do.Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting...

  • Junior Administrative Assistant

    2 weeks ago

    Sydney, New South Wales, Australia Renown Lending Full time $50,000 - $70,000 per year

    Junior Administrative AssistantSalary:$44,000 + SuperLocation:Sydney or Melbourne (Primary office with some WFH)Company DescriptionRenown Lending is Australia's newest leading non-bank lender, dedicated to providing brokers and borrowers with a responsive, flexible, and reliable lending experience. Founded in 2023, we fund property-backed transactions across...

  • Business Development Manager

    1 week ago

    Sydney, New South Wales, Australia Epsilon Direct Lending Full time $80,000 - $120,000 per year

    About Epsilon Direct LendingEpsilon is a leading private market asset manager, with offices in Melbourne and Sydney, specialising in bespoke financing solutions for high-quality Australian and New Zealand middle-market companies. Founded in 2019, Epsilon is renowned for integrity, reliability, and transparency, delivering innovative financing solutions to...

  • Mortgage Broker

    1 week ago

    Sydney, New South Wales, Australia Atlas Lending Group Full time $90,000 - $120,000 per year

    Join the Atlas Lending Group TeamAre you ready to bring your A game and elevate your career? Atlas Lending Group is growing, and we're looking for driven mortgage brokers to join our collaborative team. We provide the tools, support, and expert guidance you need to succeed—plus a welcoming environment where your growth matters.Why Atlas?Access...

  • Business Lending Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Prospa Full time

    OverviewJoin to apply for the Business Lending Specialist role at Prospa.At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. Join usThe role is responsible for the end to end...

  • Business Lending Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Prospa Full time

    OverviewJoin to apply for the Business Lending Specialist role at Prospa.At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. Join usThe role is responsible for the end to end...

  • Lending Coach

    2 days ago

    Sydney, New South Wales, Australia Bendigo and Adelaide Bank Full time $120,000 - $180,000 per year

    Directly influence the performance of agribusiness value chain Coach and mentor staff fostering growth and improved capability Contribute to our strategy to be Australia's most innovative bank Rural Bank spent decades partnering with Australian farmers and building up regional communities. Now, as Bendigo Bank Agribusiness, the most trusted bank for...

  • Manager Business Lending Portfolio Analytics

    2 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $120,000 - $180,000 per year

    About Us Business Banking (BB) manages relationships with Commonwealth Bank's small-medium enterprise customers, mid-market corporate customers, and regional and agribusiness customers, providing a wide range of financial services and solutions. It also services our personal and institutional online trading customers. Business Lending (BL) is a...

  • Lending Team Manager

    2 weeks ago

    Sydney, New South Wales, Australia Teachers Mutual Bank Full time $120,000 - $180,000 per year

    About the Role We're seeking an experienced and strategic people manager to lead a team of Lending Managers within a phone-based environment. Reporting to the National Manager, this leadership role is instrumental in driving lending performance, operational excellence, and member satisfaction across the First Party Lending Channel. You'll bring your deep...