Lending Policy Lead

• Shape a lending policy that drives responsible growth.
• Join a collaborative, high-performing team that values innovation, and shared success.
• Enjoy flexible hybrid work arrangements that support wellbeing.

About the role:

In this newly created role, you'll lead the design and maintenance of lending policies that will drive sustainable growth whist managing risk responsibly. Partnering with senior leaders and experts across the business, you'll influence key decisions, embed best-practice credit risk standards, and help shape the policies that safeguard both our customers and our organisation's future.

This will include:

• Leading the development, review, and maintenance of lending policies in line with strategic direction and risk appetite.
• Identifying and delivering improvements in credit risk management through enhanced policy, process, or automation.
• Preparing and presenting submissions and reports for committees and related governance forums.
• Overseeing effective policy change management, including communication, training, and implementation support.
• Promoting a strong credit risk and compliance culture across the business.

About You:

You're a strategic thinker with a strong foundation in credit risk and a passion for responsible lending. Confident leading change and influencing at all levels, you combine technical expertise with sound judgment and clear communication.

We also seek:

• Proven experience in a senior financial services role, specialising in Credit Risk or related disciplines.
• Experience with contemporary credit risk management practices and trends.
• Advanced lending knowledge and experience.

Tertiary qualifications in Business, Finance, Economics, or a related discipline will be highly regarded.

Why you'll love working with us:

People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Extend your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank.  We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.

With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.