Internal Sales/Customer Service

2 weeks ago

Perth, Western Australia MEGAFIX Full time $60,000 - $80,000 per year

Job Description – Internal Sales (MEGAFIX)

About Us

MEGAFIX is a WA family-owned fastener and fixing solutions company, supplying OEMs, mining, and infrastructure contractors. We pride ourselves on fast responses, personal service, and always finding a solution. We strive for success led by a strong team culture and our values:

GSD - Keep it simple, remove complexity, just get it done.

Find a Way - Think differently and back yourself, leave no stone unturned.

Do the Right Thing - Be genuine, act with integrity, be honest, and always turn up.

Play as a Team - Know your role, train hard, put your hand up, and act for the greater good.


Position: Internal Sales

Reports to: Internal Sales Team Leader

Location: 32 Irwin St, Bellevue WA 6056

Employment Type: Full-time


Key Responsibilities

  • Quotes & Orders

  • Prepare accurate and on-time quotes.

  • Process sales orders with precision and speed.

  • Customer Communication & Support

  • Communicate clearly and professionally with customers at all times.

  • Escalate or resolve customer complaints quickly and effectively.

  • Follow-Up & Sales Growth

  • Relentlessly follow up on all quotes to drive conversions.

  • Conduct a Daily Hour of Power: outbound calls to existing customers to maintain relationships and uncover new opportunities.

  • Administration & Systems

  • Ensure all data entry is accurate and efficient within the ERP system.

  • Maintain complete and clear customer records.

  • Teamwork & Development

  • Collaborate with BDMs, warehouse, purchasing, and support teams to deliver excellent service.

  • Participate in continuous training via the MEGAFIX Academy to build product knowledge and skills.

Skills & Experience

  • Previous experience in internal sales, customer service, or account support (industrial, construction, or trade background preferred).
  • Strong accuracy in quoting, order processing, and data entry.
  • Excellent communication skills across phone, email, and face-to-face.
  • Proficiency with ERP/CRM systems and Microsoft Office.
  • Proven ability to prioritise and manage workload in a fast-paced environment.

What We Offer

  • A family-owned culture where you're part of the team, not just a number.
  • Training and career development through MEGAFIX Academy.
  • Opportunity to grow with a company scaling rapidly across WA.
  • Competitive salary with company profit share
  • New purpose-built facility

  • Internal Sales + Customer Service

    4 days ago

    Perth, Western Australia NetYourJob Full time $60,000 - $80,000 per year

    Malaga, Full Time, Customer Service/Sales SupportPlease Quote Reference Number 13588- Internal sales role in fast-growing construction supply business- Hands-on role serving trade customers & managing orders- Supportive team, stable hours, and immediate start availableCFI Construction is part of a respected national group servicing the Building,...

  • Sales Assistant

    2 weeks ago

    Perth, Western Australia ABLE SALES Full time $45,000 - $60,000 per year

    Our company is a growing national Importer / Retailer of both heavy and light machinery including generators and industrial plant.  We are currently seeking to appoint a highly motivated and skilled Internal Sales Person to offer reliable support in our Perth Office.Our Expectations:• The position requires you to be highly organized, reliable and...

  • Internal Sales

    2 weeks ago

    Perth, Western Australia Private Advertiser Full time $70,000 - $120,000 per year

    About the role Power Shield is seeking a talented and driven Internal Sales professional to join our dynamic team in Malaga, Western Australia. As an Internal Sales representative, you will play a crucial role in driving the growth and success of our innovative security solutions. This full-time position offers the opportunity to work in a collaborative...

  • Internal Sales

    1 week ago

    Perth, Western Australia Challenge Pumps Full time $60,000 - $80,000 per year

    Internal Sales – Challenge PumpsChallenge Pumps is a recognised leader in mine dewatering solutions, supporting underground mining operations across Australia and internationally. With a strong reputation for technical expertise and reliability, we are committed to delivering high-quality service to our clients and fostering a positive, collaborative...

  • Internal Sales

    5 days ago

    Perth, Western Australia PICON PTY LTD Full time $80,000 - $95,000 per year

    About the RoleWe are seeking an Internal Sales to play a key role in lead generation, sales growth, and client relationship management. This is an exciting opportunity to join a company that supplies LGS Home Kits, Structural Steel, and Brickies Hardware to contractors and manufacturers across WA.What you'll be doingIdentify new business opportunities...

  • Internal Sales

    2 weeks ago

    Perth, Western Australia Universal Supply Holdings Full time $80,000 - $120,000 per year

    Universal Supply HoldingsGlobal leader of engineering, consulting and wear solutions for all types of industries such as mining, construction, and machinery. Rexline Rubber is a fully integrated engineering company, specialising in our premium rubber products and application, with all design and manufacturing functions in house enabling us to control every...

  • Internal Sales

    4 days ago

    Perth, Western Australia Independent Timber Supplies Full time $60,000 - $80,000 per year

    Our Opportunity for youIndependent Timber Supplies is looking for an experienced Internal Salesperson to join our thriving business in a Fulltime role, working Monday to Friday.  An incredible opportunity to explore and progress your skills in our industry.Who are we and what we needIndependent Timber Supplies are a WA business that is locally owned and...

  • Internal Sales

    1 week ago

    Perth, Western Australia Bunzl Australasia Limited Full time $60,000 - $100,000 per year

    Great role to start career in SalesA mix role to develop sales and administration skills and gain hands-on experienceWork within a dynamic team that's passionate about mentoring and celebrating your successWHY BUNZL?As one of the world's largest providers of distribution and outsourcing services across the Facilities Management, Specialist Healthcare,...

  • Internal Sales

    1 week ago

    Perth, Western Australia Applied Industrial Technologies Pty Ltd Full time $90,000 - $120,000 per year

    Applied Industrial Technologiesis a global industrial distribution company.  We partner with over 4,000 world-class manufacturers and we are an industry-leading, value-added distributor of a variety of innovative and reliable industrial products.On a local level, with 33 locations across Australia and New Zealand, we are a leading distributor of a wide...

  • Internal Sales Representative

    3 days ago

    Perth, Western Australia Kulbardi Pty Ltd Full time $60,000 - $90,000 per year

    About the RoleWe are seeking a motivated and customer-focused Internal Sales Representative & Customer Support Officer to join our Perth team. This hybrid role combines proactive sales engagement with responsive customer service, ensuring every interaction strengthens relationships, builds trust, and supports business growth.You will be responsible for...