Internal Sales

2 weeks ago

Perth, Western Australia Challenge Pumps Full time $104,000 - $130,878 per year
Internal Sales – Challenge Pumps

Challenge Pumps is a recognised leader in mine dewatering solutions, supporting underground mining operations across Australia and internationally. With a strong reputation for technical expertise and reliability, we are committed to delivering high-quality service to our clients and fostering a positive, collaborative workplace culture.

We are currently seeking a motivated and detail-oriented individual to join our team in Kewdale.

About the Role

Reporting to the Director of Sales, this position plays a key role in our workshop and sales support operations. You will be responsible for accurately interpreting and processing parts requirements, preparing quotes and dispatch documentation, and providing high-level support to both internal and external stakeholders.

This is a hands-on, full-time role offering 38 hours per week.

Key Responsibilities
  • Serve as the first point of contact for incoming parts and sales enquiries
  • Interpret customer requirements and provide accurate parts support
  • Prepare sales quotations, purchase orders, and dispatch documentation
  • Assist with basic hydraulic modelling using Excel
  • Ensure compliance with export documentation and shipping procedures
  • Enter and maintain data within our ERP system with a high degree of accuracy
  • Collaborate with internal and external sales teams to ensure prompt service delivery
  • Liaise with the finance team to support client contract terms and conditions
  • Identify issues related to products or processes and contribute to ongoing improvements
What You Will Bring
  • Experience in a similar role within the mining, industrial, or mechanical sectors
  • Strong customer service and interpersonal communication skills
  • Proven ability to manage multiple priorities and meet deadlines
  • Sound understanding of parts sales and supply chain operations
  • High attention to detail and accuracy in data entry and documentation
  • Proficiency in Microsoft Office, particularly Excel
  • Experience with SAP or other ERP systems (advantageous)
  • Willingness to learn internal systems and technical product knowledge
  • Current Australian driver's licence
Why Join Challenge Pumps?
  • Stable, long-term opportunity within a locally owned business
  • Supportive and collaborative team environment
  • Hands-on training and ongoing development
  • Exposure to specialised mining systems and operations
  • Flexibility available for the right candidate

If you're a proactive individual with a technical mindset and a passion for customer service, we welcome your application. Join a team that values initiative, precision, and genuine contribution.

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