Business Analyst

2 weeks ago

Melbourne, Victoria, Australia Snap Talent International Full time $80,000 - $120,000 per year
  • Competitive salary package
  • Lead business improvement initiatives across the firm
  • Hybrid role with strong career growth

About the Company
Our client is a respected professional services firm with a national presence and a commitment to continuous improvement through technology, process design, and innovation. The business has invested heavily in its digital transformation strategy and is expanding its optimisation team to deliver better systems, smarter workflows, and data-driven insight across its operations.

About The Role
This role will see you play a pivotal part in shaping how the firm works, analysing, designing, and implementing changes that enhance efficiency and effectiveness across multiple teams. You'll work closely with senior stakeholders, project managers, and subject-matter experts to map current processes, identify opportunities for improvement, and deliver tangible business outcomes.

Key Responsibilities

  • Facilitate workshops and stakeholder interviews to capture and analyse processes.
  • Develop "as-is" and "to-be" process maps to identify and recommend improvements.
  • Prepare business cases, cost-benefit analyses, and project scoping documents.
  • Translate business needs into clear functional requirements.
  • Partner with technology teams to design and implement automation and reporting solutions.
  • Support change management, training, and knowledge transfer across the business.
  • Contribute to firm-wide digital initiatives, ensuring continuous improvement and operational excellence.

Skills & Experience

  • Minimum 3 years' experience in a business analyst or process optimisation role.
  • Proven ability to map, analyse, and re-engineer business processes.
  • Strong stakeholder management and communication skills.
  • Proficiency with tools such as Visio, Excel, and process mapping software.
  • Experience working within professional services or a complex stakeholder environment is highly regarded.
  • Exposure to the software delivery lifecycle, project management, or Lean Six Sigma is desirable.

Benefits & Culture
People enjoy working in this team because it offers a mix of autonomy, collaboration, and visible impact across the business. The culture is inclusive, flexible, and focused on helping people grow their careers.

Benefits Include

  • Hybrid working model (office and home).
  • Flexible work arrangements for balance and well-being.
  • Ongoing learning and professional development programs.
  • Generous parental leave and purchased leave options.
  • Health and well-being initiatives, employee assistance, and social programs.


To apply
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Snap Talent International
for a confidential discussion.

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