Administrative Assistant

5 days ago

Laverton North, Victoria, Australia Infinity Support Services Australia Pty Ltd. Full time $60,000 - $80,000 per year

About Us:

Infinity Support Services is a purpose-driven organisation dedicated to empowering individuals with disabilities through inclusive, person-centred support. We operate across supported accommodation, community access, allied health, and support coordination services. Our mission is to create meaningful impact, promote equality, and help people live their fullest lives.

We are currently seeking a compassionate, detail-oriented Administrative Assistant / Support Coordinator to join our growing team. This is a unique dual role suited to someone who thrives in a collaborative environment and is passionate about making a difference.

Role Overview:

In this dynamic position, you will provide essential administrative support while also playing a hands-on role in coordinating services for individuals with disabilities. You will be instrumental in helping clients access the resources they need, while ensuring smooth and efficient day-to-day operations.

Key Responsibilities:

· Provide general administrative support across the organisation

· Manage calendars, schedule appointments, and handle email/phone correspondence

· Support client onboarding, ensuring all documentation is accurate and complete

· Liaise with clients, families, and service providers to coordinate supports

· Maintain up-to-date client records in line with NDIS compliance and confidentiality standards

· Assist with funding reports, NDIS claims, and internal documentation

· Contribute to the planning and delivery of disability-focused programs and events

· Foster a culture of inclusion, respect, and accessibility in all aspects of your work

· Attending networking events, tradeshows and disability expos.

About You:

You are highly organised, proactive, and empathetic. You have a genuine commitment to inclusion and a strong belief in the rights and capabilities of people with disabilities.

Essential Criteria:

· Previous experience in administration and/or support coordination.

· Demonstrated ability to interpret and implement NDIS requirements across service delivery.

· In-depth knowledge of NDIS frameworks, policies, and procedures.

· Proven experience working within NDIS-funded programs and services.

· Excellent organisational, communication, and interpersonal skills.

· Confidence managing multiple priorities in a fast-paced environment.

· Proficiency in Microsoft Office and relevant database systems.

· Ability to work both independently and collaboratively.

Highly Regarded:

· Lived experience around disability.

· Experience working directly with people with disabilities or in a community services role.

What We Offer:

· A warm, inclusive, and accessible workplace

· A supportive management team that values your input and lived experience

· Opportunities for career growth across different service areas

How to Apply:

Please send your resume and a short cover letter outlining why you're a great fit for this role.

Help us build a more inclusive world—one role at a time.

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