Customer Service/ Administration Assistant

2 weeks ago

North Geelong, Victoria, Australia Barwon foods Full time $40,000 - $60,000 per year

About us:

Barwon Foods is a locally owned and operated foodservice distributor that has been delivering fresh seafood and quality products to cafés and restaurants for over 38 years. Servicing the Greater Geelong and surrounding regions, an opportunity exists for an adaptable team player to join our fun and friendly administration team.

About the role:

The successful applicant will be required to take orders over the phone and provide high levels of customer service to our customers in addition to performing other administrative tasks.

Approximately 20-30 hours a week over 4 – 5 days varying between the hours of 5:30am and 4:00pm

Duties:

  • Taking orders from customers via telephone, in person and by email in a professional and timely manner.

  • Process and print relevant picking slips, invoices and customer pick up requirements.

  • Perform administrative and general office tasks as required

  • Data entry

  • Maintain customer relationships

  • Communicate with various departments within the business to ensure that a high level of customer service and record accuracy is maintained

  • Compiling and creating promotional catalogues/advertising material

Skills and Qualifications:

  • Customer service focus with an excellent phone manner

  • Excellent communication and organisational skills

  • Excellent interpersonal skills

  • Flexible with start and finish times – hours of operation varies between 5:30am and 4:00pm Monday to Friday

  • Willingness to take on varied or new tasks within the office

  • Capable of working under pressure in a team environment

  • Show initiative and a positive attitude

  • Ability to multi-task

  • Intermediate computer and numerical skills

  • Attention to detail

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