Customer Service Specialist

2 days ago

Acacia Ridge, Queensland, Australia Queensland School Photography Full time $40,000 - $60,000 per year

About the Company…

Queensland School Photography is a proudly Queensland-owned business specialising in high-quality school photography with a personal touch. We're passionate about capturing moments that matter, and we're looking for someone equally enthusiastic to be part of our growing team

About the Role…

We're seeking a motivated, energetic individual to join us in a full time position based at our Acacia Ridge office. If you thrive in a customer-focused environment and enjoy working behind the scenes to help things run smoothly, this could be the perfect fit for you.

Immediate start | Monday to Friday, 8:00am–4:00pm | Full training provided

Key Responsibilities


• Be the first point of contact for incoming calls and customer enquiries


• Provide product, service, and procedural information with professionalism


• Take phone orders, process payments, and manage customer bookings


• Prepare job data, send confirmations, and handle general admin tasks


•Organise printing and delivery of envelopes for upcoming jobs


•Liaise with school photo organisers to ensure smooth delivery of services


•Assist with other areas of the business as needed.

About You…


•Strong customer service and administration experience


•Excellent written and verbal communication, with a friendly, professional phone manner


•Calm under pressure with the ability to handle challenging situations confidently


•Solid computer skills, including proficiency in Microsoft Office


•Highly organised, able to prioritise tasks and work both independently and in a team


•Positive attitude, reliable, and adaptable to support the broader business when required


•Must be an Australian citizen or permanent resident


•Ability to obtain (or already hold) a Working with Children Card and National Police Check.

Why Join Our Team?


•Monday to Friday – Weekends free


•Support team environment


•Opportunities to grow and further your career


•Immediate start with full training to succeed.

If this role sounds like what you're looking for and you'd like to be part of our team, please apply online via SEEK.

Due to the volume of applications expected, only shortlisted candidates will be contacted. We thank you for your time and interest.

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