Senior Business Performance Analyst

Join us on a Transformational Journey at UnitingCare:

UnitingCare is embarking on an exciting transformation to unify our finance systems —enhancing the way we support the people and communities we serve. To ensure the success of this strategic initiative, we're offering a number of brand-new, 2-year, maximum term contract roles to help maintain and strengthen our core business-as-usual (BAU) operations during this pivotal time.  

In this role, as Senior Business Performance Analyst, you will support in driving strategic decision-making and operational excellence across our Family and Disability Services portfolio.  

Working in a highly collaborative manner with cross functional teams, the role will be responsible for analysing complex data sets, developing performance frameworks, and delivering actionable insights. 

We are looking for an analytically minded individual that can provide strong commercial and operational level insights to the organisation. This work involves extensive engagement with various stakeholders across a complex organisation.

Please note, this is a 2-year, maximum term contract position, with the potential for extension. Flexibility is important to us, and we know it is to you, too - this role supports hybrid working.   

Your part in our UnitingCare team

• Performance analysis for the service stream including the design and implementation of performance measurement frameworks aligned with organisational goals and government reporting requirements.

• Conduct deep-dive analysis into service utilisation, client outcomes, financial performance, and workforce productivity and accurately forecast future results.

• Support and develop targeted strategies to improve performance and monitor delivery against these targets (both at Board level and within Service Stream).

• Develop and maintain performance dashboards, models and reporting tools to monitor key metrics across programs and services to facilitate improved financial performance and promote decision making.

• Partner and collaborate with internal teams to ensure data integrity, alignment of performance goals and develop capability.

• Support and drive continuous improvement, review processes and proactive risk analysis.

What makes a difference for us?

• Tertiary qualifications in Accounting, Business or a related field, holding a CAANZ/CPA or similar membership, with experience in a large, complex organisation with dynamic change environments.

• Advanced business process modelling and analytical skills with proficiency in tools such as Power BI, Power Query, Excel, SQL, or similar.

• Advanced finance and accounting competency with knowledge and understanding of accounting standards and legislation relevant to work environment.

• Strong analytical, conceptual and problem-solving skills, including comprehensive financial and statistical analysis skills.

• Ability to interpret and analyse large complex data sources with minimal corrections and effective use of analytic techniques.

• Demonstrated experience in developing and implementing performance frameworks or in a strategic role focused on improving business in a medium to large organisation.

What makes a difference for you?

The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years. Joining our team, you'll be welcomed as part of the UnitingCare family. We're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital.   

• Flexible work arrangements to support work-life balance.

• Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.

• Career development opportunities to challenge yourself, grow and make a meaningful difference

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.

Diversity & Inclusion

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will provide welcoming, safe and nurturing services for children, implement measures to prevent child abuse and neglect within our services and appropriately and immediately address child abuse and neglect if it does occur.