Senior Business Analyst

3 hours ago

Brisbane, Queensland, Australia Paxus Full time

Senior Business Analyst - ICT

Location:
Brisbane, QLD |
Contract role

We're seeking an experienced
Senior Business Analyst (ICT)
to support the delivery and enhancement of key HR management systems within a large government organisation. This role plays a critical part in improving business processes and implementing system changes for HR applications, including employee complaints and referral management platforms.

About the Role

As the Senior Business Analyst, you will lead end-to-end business analysis across projects and BAU activities. You'll collaborate with business stakeholders, document requirements, map and optimise processes, and ensure solutions align with legislative, technical, and organisational standards.

Key Responsibilities

  • Lead workshops and stakeholder discussions to gather and document business requirements.
  • Analyse existing processes and systems, identifying gaps and opportunities for improvement.
  • Develop
    as-is
    and
    to-be
    business process models (BPMN).
  • Define functional and non-functional requirements and manage prioritisation and traceability.
  • Support configuration, testing, and implementation of system enhancements.
  • Maintain strong stakeholder engagement and facilitate communication between business and technical teams.

Skills & Experience

  • Proven experience as a
    Senior Business Analyst
    within ICT or HR system environments.
  • Strong background in
    business process mapping (BPMN)
    and
    data modelling
    .
  • Experience working with HR or employee complaints management systems (e.g. Resolve, iRefer, or similar).
  • Excellent analytical, documentation, and stakeholder engagement skills.
  • Understanding of
    system development methodologies
    and software implementation lifecycles.
  • Exceptional communication, facilitation, and problem-solving skills.

Desirable Qualifications

  • Tertiary qualifications in Information Technology, Business, or a related discipline.
  • Experience within government or large enterprise environments.

Flexible work arrangements may be negotiated for the right candidate.

If you're an experienced Senior Business Analyst ready to lead impactful ICT projects and business process improvements, we'd love to hear from yo

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Anna Reyes on or email and quote the above job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

  • Senior Business Analyst

    6 days ago

    Brisbane, Queensland, Australia Department of Customer Services, Open Data and Small and Family Business Full time $90,000 - $120,000 per year

    The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, counter and online. This stream brings together technology, development, products, design,...

  • Senior Business Analyst

    2 weeks ago

    Brisbane, Queensland, Australia Paxus Full time $80,000 - $120,000 per year

    SENIOR BUSINESS ANALYSTAre you an experienced Senior Business Analyst who thrives in a fast paced, agile environment? We're seeking a talented professional to support the delivery of large scale business and ICT projects, applying best practice business analysis to help drive impactful transformation initiatives.ROLE SUMMARYAs a Senior Business Analyst,...

  • Senior Business Analyst

    8 hours ago

    Brisbane, Queensland, Australia ProjX Australia Full time $120,000 - $180,000 per year

    Join the ProjX TeamSenior Business AnalystProjX Australia is seeking an experiencedSenior Business Analystto join our high-performing team. This role is central to improving business efficiency by streamlining processes, driving automation, and ensuring seamless integration across our key platforms, including Dynamics 365, Xero, , Microsoft 365, and any...

  • Senior Business Analyst

    6 days ago

    Brisbane, Queensland, Australia Flight Centre Careers Full time $80,000 - $120,000 per year

    We are looking for an experienced Senior Business Analyst to join the Ignite Engineering team in Broadbeach Ignite Travel Group is an award-winning travel company (NTIA Most Outstanding Online Travel Agency 2022), and Australia's largest travel advertiser, delivering incredible holidays and trailblazing win-win-win models for our people, customers, and...

  • Senior Business Analyst

    1 week ago

    Brisbane, Queensland, Australia Kings Resources PL Full time $80,000 - $120,000 per year

    Brisbane CBD | Hybrid Work Model 12-Month ContractHybrid role – on-site requirement during the first month A large Government agency is embarking on a significant multi-year Human Capital Management Solution (HCMS) Program to transform and modernise its existing HR landscape. This initiative will see legacy HR systems replaced with a contemporary,...

  • Senior Business Analyst

    3 hours ago

    Brisbane, Queensland, Australia Peoplebank Australia QLD Full time $80,000 - $120,000 per year

    Role - Senior Business Analyst Brisbane CBD basedInitial engagement until June'262 days WFHCompetitive hourly rateOpen to Brisbane based candidates onlyAbout the role :The role involves supporting government agencies in solving complex challenges through data analytics and providing guidance on data management and publication. It focuses on leveraging...

  • Senior Business Analyst

    1 week ago

    Brisbane, Queensland, Australia Department of Education Full time $80,000 - $120,000 per year

    As a Senior Business Analyst, you will contribute to the design, enhancement and support of the department's integrated HR solutions while building strong relationships to drive effective system improvements.About the Department of Education:Working for the Queensland Department of Education means joining an organisation that values its people and promotes...

  • Senior Technical Business Analyst

    1 week ago

    Brisbane, Queensland, Australia Suncorp Full time $120,000 - $180,000 per year

    Known internally as a Senior Data Systems Analyst, you'll contribute to the strategic optimisation of data systems across our enterprise. You'll work closely with stakeholders across business and technology to ensure data solutions are fit for purpose, scalable, and aligned with organisational goals. This role offers the opportunity to influence product...

  • Senior Technical Business Analyst

    6 days ago

    Brisbane, Queensland, Australia Suncorp Group Full time $120,000 - $180,000 per year

    Hybrid working + Flexible working locations of Brisbane, Sydney or MelbourneCollaborate with mature stakeholders across business and techInfluence product outcomes through expert data analysisKnown internally as a Senior Data Systems Analyst, you'll contribute to the strategic optimisation of data systems across our enterprise. You'll work closely with...

  • Senior Business Analyst

    6 days ago

    Brisbane, Queensland, Australia Flight Centre Careers Full time $80,000 - $120,000 per year

    At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel  As the Salesforce Senior Business Analyst, you'll work within the Global Supply Technology team, you will play a key role in analysing and...