Senior Business Analyst

5 days ago


Brisbane, Queensland, Australia Auto & General Full time $120,000 - $180,000 per year

The role

Join Our Talent Community at Auto & General

At Auto & General, we're growing fast  and so are the opportunities for experienced professionals like you. As a Senior Business Analyst, you'll play a pivotal role in shaping the future of our business, leading the analysis and delivery of high-impact initiatives across multiple divisions including Claims, Sales & Service, Risk & Compliance, Product, IT, and more. Join a high-performing and collaborative BA community where your voice and expertise matter.

  • Leading the planning and delivery of strategic projects and transformation initiatives
  • Driving stakeholder engagement across business, technical, and executive teams
  • Identifying business needs and opportunities through deep analysis and insight
  • Translating complex business problems into clear, actionable solutions and specifications
  • Leading workshops, eliciting and refining requirements, and validating solutions
  • Mentoring and supporting other Business Analysts to build capability and consistency
  • Designing and documenting processes, workflows, and solution architecture
  • Using tools such as Jira, Confluence, and MS Project to support delivery and governance
  • Championing continuous improvement and best practice within the BA community

What experience you'll bring

  • 5–8 years' experience as a Business Analyst (1–2 years at senior level),  ideally with exposure to agile large-scale or enterprise-level projects
  • Proven ability to lead complex, cross-functional initiatives
  • Strong analytical and conceptual thinking skills
  • Advanced stakeholder management and influencing abilities
  • Experience working in Agile environments (Scrum, SAFe, or hybrid)
  • Excellent communication and facilitation skills
  • Deep experience in one or more domains: risk & compliance, digital, transformation, operations, or IT
  • Proficient in business process modelling (As-Is/To-Be), user story development, and data analysis
  • Experience in regulated industries (insurance, finance, health, etc.) is highly regarded
  • Tertiary qualifications in business, IT, or a related field

Preferred Qualifications

  • BA certifications (e.g. ECBA, CCBA, CBAP, Agile AAC)
  • Agile qualifications (e.g. PSM, CSM)
  • Familiarity with APRA regulations and risk identification is a plus

Our Perks

Location : All Sites

We are recruiting for multiple positions across our Brisbane and Sunshine Coast locations. If your application is shortlisted, we will confirm the specific roles and locations available at that time to ensure clarity.

Our Toowong office is close to the city with easy public transport and parking options while our North Lakes offices are within walking distance of some of the north side's best retail locations. If you love a view of the water, why not consider our Kawana office on the edge of Lake Kawana and only a five minute drive to the closest beach.

The benefits of working at A&G

  • Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
  • Work flexibility - with options to work from home two days per week.
  • Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
  • Grow with us - we've got learning and professional development opportunities to suit everyone.


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