Assistant Community Manager

1 week ago

Brisbane, Queensland, Australia Ingenia Communities Full time $60,000 - $80,000 per year

At Ingenia, we're all about building belonging.

As an ASX 200 listed company, Ingenia owns and operates a growing network of over 100 lifestyle communities and holiday parks across Australia. Our portfolio includes over 15,700 income-generating sites, with more than 11,000 residents calling our communities home each day, and over 1.2 million guest nights enjoyed annually across our holiday parks.

Whether someone is staying for a weekend or settling in for years, we're focused on creating warm, inclusive spaces where people truly feel at home.

Our people care deeply; about their work, their communities, and making a real difference. We're bold, customer-focused, and always improving. At Ingenia, you're empowered to grow, contribute, and create moments that matter.

Do what matters. Know you matter.

Join us and help bring great experiences to life, starting with you

We are currently hiring an Assistant Community Manager based at our Freshwater Burpengary Lifestyle Community.

Reporting to the Community Manager, this role will see you help lead and support the day-to-day operations of the Ingenia Lifestyle Community, ensuring our community runs smoothly and residents receive exceptional service every step of the way.

Benefits

  • Heavily discounted accommodation at Ingenia Holiday Parks
  • Employee share options
  • Retailer discounts
  • Novated Lease options
  • Up to 26 weeks paid parental leave

Key Responsibilities

  • Support daily community operations by assisting with site presentation, contractor coordination, resident wellbeing, and emergency response
  • Assist with sales and occupancy by supporting new home installations, resident interviews, and promotional activities to drive growth
  • Manage administration and compliance including resident files, utility billing, legislative adherence, and documentation of resident issues
  • Coordinate and deliver events from planning and budgeting to execution and evaluation, fostering a vibrant and engaged community
  • Lead and support the team through coaching, rostering, recruitment, and promoting a safe, high-performing work environment

About You

  • Current 'C' class driver's licence
  • Experience in a similar role, with strong communication, time management, and problem-solving skills
  • A proactive, team-oriented attitude with empathy, professionalism, and a commitment to safety and compliance

  • Confident in managing building and grounds maintenance, responding to emergencies, and supporting resident wellbeing

  • Comfortable with physical tasks such as lifting, walking the site, and using cleaning, gardening, or kitchen equipment as needed

Recruitment Process

  • Apply via Ingenia's website (no cover letter needed)
  • Phone conversation with Talent Acquisition team
  • Interviews
  • Background Checks
  • Receive your offer, and join your team that values your contribution and collaboration

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

To learn more about what it's like to work with Ingenia, take a look at our LinkedIn page here.

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