Marketing Coordinator

Who are we?
LMG is the largest and most progressive aggregator group across Australia and New Zealand supporting a community of over 6,000 brokers and advisers. Proudly family-owned and led, LMG supports businesses operating under their own brand, or the Loan Market brand, and partners with over 70 banks and lenders. The business has grown rapidly, with LMG brokers in both countries helping over 330,000 customers settle over $126 billion worth of loans in FY24.

We're not a conventional company with a lot of rules and hierarchy, and we don't intend to become one. We live our values in everything we do: Compassion for our customers, doing what we say, being curious and thinking openly, going further together, and staying hungry but humble. We're a large company with a start-up attitude. Our success is driven by hiring outstanding people and accepting nothing less than being the best at what we do.

We are proud to be named Australian Financial Review BOSS Best Place to Work - Banking, Superannuation and Financial Services & in 2025

About the role -
As the Marketing Coordinator (Onboarding) you'll be responsible for providing a 5-star marketing onboarding experience to brokers who are joining LMG or changing service plans to the LMG Partner or Loan Market service plan. You'll achieve this through implementing their digital marketing set up, having strong communication throughout the process, collaborating with marketing specialists to implement solutions and ensuring the broker understands and is engaged with the marketing inclusions in their chosen service plan.

Key Responsibilities -
As the Marketing Coordinator (Onboarding), you'll be responsible for making sure all businesses have a strong marketing set up from day one. This includes (but is not limited to):

• Being the primary marketing contact for any businesses who join our Partner or Loan Market service plans
• Building SEO optimised websites for Loan Market branded and own-branded businesses
• Creating optimised Google Business Profile listings for new Loan Market businesses
• Ensuring systems are up to date with correct marketing information (logo, colours, bios, photos etc.) in line with go-live
• Onboarding brokers on their marketing subscriptions (and add-on services) with the support of specialist teams
• Conducting online webinars and training sessions to coach brokers on how to use our marketing solutions and leverage the marketing inclusions in their chosen service plan
• Keeping process maps and task management systems up to date in line with process improvements

In this role, you'll collaborate with the broader marketing team, agreements team, onboarding team and recruitment team.

To succeed in this role you will bring with you -
We are seeking a tech-savvy all-rounder who is not satisfied with average; someone who likes to go above and beyond, looks for creative solutions to challenges, doesn't settle for the status quo, has high attention to detail and is happy to roll up their sleeves and get it all done with exceptional results.

The ideal candidate is someone who is quick to build relationships, a team-player, thrives in a fast-paced environment and is a process-nut.

Experience in the mortgage industry is not essential but will put you ahead of the pack.

Must have:

• Minimum 1 years' experience in digital marketing.
• Local SEO knowledge
• Social Media knowledge
• Email Marketing knowledge
• A passion for emerging marketing trends and best practices in digital marketing.
• Strong attention to detail

If you need detailed direction, hand-holding, are risk-averse, can't juggle multiple projects, aren't uncomfortable calling and engaging with advisers, find it hard communicating with senior stakeholders and panic with shifting priorities, this is not the role for you.

Our benefits -
Flexibility & Balance:

• Hybrid & Flexible Working: Tailor your work week to suit your lifestyle.
• 6 'Me' Days: Extra leave to prioritise your wellbeing.
• Religious & Cultural Swap Leave: Trade a public holiday for one that's meaningful to you.
• Extra Annual Leave: Need more time off? Purchase additional leave to recharge.

Family & Wellbeing:

• 16 Weeks Paid Parental Leave: Plus up to 52 weeks of paid superannuation.
• Paid Fertility Treatment Leave: Support when navigating your fertility journey.
• 12 Days Personal Leave: Time off when life happens.
• Wellbeing Support: Access to EAP for personal, financial, and career advice.

Growth & Development:

• Paid Study Leave: Support for your studies.
• L&D Programs: Grow your skillset and advance your career with tailored learning programs.
• Accelerate Program: Development opportunities for high performers.

Community:

• LMG Share Tomorrow Foundation: Earn volunteer donation rewards and company donation matching.
• Paid Volunteer Day: Volunteer with paid time off

At LMG, we know that diversity and inclusion are key to our success. We're dedicated to building a workplace where everyone feels valued, respected, and supported—no matter their race, gender identity, sexual orientation, religion, age, or any other part of who they are. We understand that diverse perspectives fuel innovation and drive business growth. As an inclusive employer, we foster a culture where everyone has the opportunity to thrive and show up as their authentic selves every day.