Senior Manager Information Management Services

Job description

Agency Department of Corporate and Digital Development Work unit Information Management Services

Job title Senior Manager Information Management Services Designation Senior Administrative Officer 1

Job type Full time Duration Fixed to 24/08/2026

Salary $128,551 - $143,611 Location Darwin

Position number RTF Closing 02/10/2025

Contact officer Cara Brown on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website

Primary objective

Provide high level strategic advice, leadership and management in the provision of efficient and effective information management

practices and services to ensure compliance with relevant statutory requirements and enabling client agencies to focus on their core

business.

Context statement

Information Management Services provides best practice advice and records management services to NTG client agencies. Structured

into several work teams, a wide range of services are delivered including training development and delivery, courier and mail services,

records management, help desk services, records appraisal, sentencing and disposal and Freedom of Information.

Key duties and responsibilities

1. Provide leadership and strategic direction to specialist teams delivering best practice, client-focussed information management

services in areas such as training, courier and mail, archive and disposal, and systems support.

2. Provide specialist and strategic advice and direction to client agencies in relation to records management principles, practices and

systems, and legislatively compliant information management.

3. Contribute to strategic and operational planning and develop and manage a range of complex projects to facilitate contemporary

information management practice.

4. Foster a positive, customer-focused workplace culture through exemplary leadership practices and role modelling behaviour that aligns

to agency and client values and enhances customer service experience for agencies.

5. Lead, manage and coordinate business planning and budgeting to ensure strategic objectives and operational requirements are

achieved, providing timely and relevant advice to the senior officers in relation to services and initiatives.

Selection criteria

Essential

1. Well-developed planning, project and organisational skills, with experience managing multiple complex, high priority tasks to meet

competing deadlines.

2. Demonstrated expertise in driving business improvement initiatives, such as implementation of automation tools and technologies to

enhance operational efficiency.

3. High-level communication, negotiation and presentation skills, with the ability to provide expert advice and responsive client service.

1. Experience in successfully leading teams in the delivery of client-focussed services and required outcomes, by providing clear direction,

constructive feedback and timely management of performance issues.

5. Experience and contemporary knowledge of records and information management frameworks, systems and practices, or similar

experience that demonstrates transferrable skills at this level.

6. Demonstrated ability to build and maintain effective networks with a range of internal and external stakeholders and represent the

agency on inter-departmental forums.

7. Demonstrated work ethic and attitude which emulates DCDD values of commitment to service, innovation, ethical practice,

accountability, impartiality, diversity and respect.

Desirable

1. Qualifications in Information Management, Project Management or a relevant field.

Further information

The recommended applicant will be required to undergo a criminal history check prior to selection being confirmed. A criminal history will

not exclude an applicant from this position unless it is a relevant criminal history. When choosing to apply for this position, the applicant

should consider the full requirements of the position in aligning their work experience and capabilities to this role. Please refer to the

Capability Framework and visit our website