Business Support Officer

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

This is your opportunity to help shape the future of sustainability with world-changing innovations and low-carbon technologies. Become a valued part of the team that's shaping the future of aluminium, revolutionising the way the world lives, builds, moves and flies. Be part of it and shape your world.

About the Role

Are you highly organised and enjoy providing effective support services to a team? Then we want to hear from you

We are seeking an experienced Business Support Officer to join our Portland Aluminium team. Working Monday to Friday, this is a full-time role. You will be accountable for providing administrative, organisational and information management support to internal and external customers adding value to the business by delivering a cost effective, prompt, reliable and timely support service.

Other key responsibilities include:

• Responsible for the coordination and management of documents within the document control system, ensuring accuracy, accessibility, and compliance with organisational standards.

• Delivers project management and audit support utilising appropriate software tools and office equipment.

• Provides administrative support to the ISO accreditation process, assisting with documentation, record-keeping, and compliance tracking.

• Maintains precise and up-to-date records, including safety documentation, inductions, and training logs.

• Performs ad hoc administrative tasks to support departmental needs and ensure smooth day-to-day operations.

• Coordinates departmental travel requests, including booking arrangements, preparing itineraries, and ensuring compliance with travel policies.

What's on offer

• Salary packaging for a novated car lease, employee share plan and superannuation options.

• Parental leave support for all caregivers

• Salary packaging for a novated car lease, employee share plan and superannuation options.

• Safety is our top priority – our days start and finish with it

• Join us to advance our diverse, inclusive and high-performing culture

• Community focused employer providing employee volunteering opportunities

What you can bring to the role

• Demonstrated experience in providing high-level administrative support within an office environment, with strong organisational skills and the ability to manage competing priorities effectively.

• Proficient in Microsoft Office applications, with a proven ability to quickly learn and adapt to new systems and technologies.

• Excellent verbal and written communication skills, with a focus on professionalism and effectiveness

• Highly adaptable and capable of performing well under pressure in dynamic work environments.

• Maintains discretion and professionalism when handling sensitive or confidential information.

• Demonstrates initiative by identifying opportunities for process improvement and proactively addressing administrative challenges.

• Friendly, approachable, and collaborative, with a strong ability to work effectively both independently and as part of a team.

Additional information

• Interviews may progress prior to the closing date, although all applications will be considered.

• You will only be contacted if you are shortlisted for an interview, this process can take up to four weeks from the closing date.

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About the Location

Our Portland Smelter is a joint venture between Alcoa of Australia (55%), CITIC (22.5%) and Marubeni Aluminium Australia (22.5%). Alcoa manages the day-to-day operations at the smelter and we produce approximately 19 per cent of Australia's total aluminium production in Portland.  We are proud of the long-standing relationships we have within our local community and are committed to supporting social and diverse causes.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress.  Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.    

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career  

Your work. Your world. Shape them for the better.