Administration Team Leader

Location: Portland, Victoria

Status: PermanentPart Time, 3 days (or Part-Time hours across 4 days a week negotiable)

Remuneration: $38.65 per hour + leave + super + not-for-profit salary packaging (tax saving benefits)

Applications Close: Thursday 13 November 2025

Join a purpose-driven organisation that focuses on supporting and empowering individuals to make choices to enrich their lives.

Kyeema Support Services Inc (Kyeema) is a registered NDIS provider dedicated to empowering individuals through inclusive, high-quality, and person-driven support. We're on the lookout for an experienced administrator with a passion for continuous improvement to join our team.

About the Role

As the Administration Team Leader, you will play a central role in driving the efficiency and effectiveness of our reception and administration functions. This leadership position is responsible for overseeing daily operations, providing guidance and support to a dedicated admin team, and ensuring high standards service across governance, compliance, and record-keeping.

You'll be instrumental in fostering a culture of collaboration and continuous improvement, championing initiatives that enhance service delivery and organisational performance. Your curious mindset will help shape systems and processes that enhance our organisation to continue supporting and empowering individuals to make choices to enrich their lives.

In addition to operational leadership, you'll provide vital secretarial support to the Kyeema Board of Management. This includes preparing agendas, taking minutes, and coordinating governance activities in close partnership with the Board Chair and Directors. Availability to work outside of regular business hours to attend board meetings and other functions will form a requirement of this role.

Success in this role calls for a curious and proactive approach, with a passion for learning and a drive to explore new ideas. If you're someone who thrives on identifying opportunities to improve systems and outcomes, and enjoys leading with purpose and integrity, this is your chance to make a meaningful impact.

Key Responsibilities

• Coordinate board meetings, prepare agendas and papers, record minutes, maintain statutory registers, and support board governance and compliance.
• Providing strong operational leadership and supervision to the administration team by coordinating the day-to-day operations of reception and administration services.
• Drive service excellence by reviewing and enhancing systems and processes.

About You

• Demonstrated experience in administration, governance, or secretarial support, ideally within a not-for-profit or public sector.
• Proven ability to work independently and collaboratively, showing initiative and strong problem-solving skills.
• Excellent organisational and planning abilities, with a talent for managing competing priorities and supporting team performance.
• Strong written and verbal communication skills.
• High attention to detail and accuracy, especially in record-keeping and minute-taking.
• Confident using IT systems, with sound digital risk awareness and data management skills.
• Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Sound judgement, integrity, and commitment to confidentiality and ethical standards.
• Willingness to work outside regular hours to support board meetings and other functions as required.

Desirable:

• Experience leading, supervising, and motivating a team in a collaborative and inclusive environment.
• Formal qualifications in Business, Administration, Finance, or a related field.

Why Work with Kyeema Support Services?

• Flexible and inclusive workplace culture
• Make a genuine difference in the lives of people with disability
• Competitive salary + not for profit salary packaging benefits

Requirements

• NDIS Worker Screening Check (or eligibility and willingness to obtain)
• Working with Children Check (or eligibility and willingness to obtain)
• Current Driver's Licence

Apply NowTo view the position description and access more information regarding the role, please visit

To apply, send your resume and a cover letter to

We welcome and encourage applications from people with a disability, Aboriginal and Torres Strait Islander peoples, and those from culturally and linguistically diverse backgrounds.