Administrator / Data Entry

3 days ago

North Parramatta, New South Wales, Australia Independent Locksmiths & Security Full time $40,000 - $60,000 per year

About the business

Independent Locksmiths & Security is a family-owned business that has been operating for over 50 years. We specialise in the design, installation, and maintenance of professional security systems, including Locks and Restricted Master Keying, Safes, Access Control, CCTV, and Alarm Monitoring.

Based in North Parramatta, we employ 60 staff, including 20 on-road Technicians, and deliver high-quality security solutions to major commercial clients nationwide.

About the Role

We are seeking a full-time Administrator to join our busy Service Team. The ideal candidate will be confident communicating with clients, suppliers and technicians and will play a key role in supporting the day-to-day operations of our service department.

You'll be responsible for answering phone enquiries, entering service jobs into our simPRO job management system, and ensuring paperwork is accurately scanned and uploaded into our internal systems.

Key Responsibilities

  • Handle incoming calls and assist with customer enquiries

  • Accurately enter service jobs into simPRO

  • Scan and upload relevant paperwork and job documentation

  • Liaise with Technicians to ensure accurate job records

  • Provide general administrative support to the Service Team

Skills and Experience

  • Strong data entry accuracy and administrative skills

  • Intermediate knowledge of Microsoft Office (Word, Excel) and Google Workspace

  • Experience using simPRO is an advantage (training will be provided).

  • Excellent written and verbal communication skills

  • Good attention to detail and organisation skills

  • Ability to adapt to a changing work environment

  • Ability to meet deadlines and work collaboratively within a team

Join an award winning, industry leader and be part of our professional team.

Free on site car parking at our North Parramatta office.

Our Mission. To deliver excellence in both product and service, whilst staying at the forefront of security technology - creating confidence and peace of mind for all our clients.

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