Telecommunications Claims Administrator

8 hours ago

Parramatta, New South Wales, Australia Ventia Full time $90,000 - $120,000 per year

Ventia is seeking multiple Telecommunications Claims Administrators to join our growing team within the Finance Department, supporting the NBN Field Module Contract. These are newly created roles driven by business growth. We will consider candidates based in Brisbane, Sydney and Melbourne.

Why join us?

  • Flexible and hybrid working arrangements
  • Attractive salary package with access to employee benefits such as corporate travel discounts, novated leases, private health discounts, credit discounts and more
  • Career growth opportunities within a long-term, high-impact telco contract, plus access to internal opportunities in the wider Ventia business
  • Comprehensive training provided on internal systems and tools
  • Access to health and wellness initiatives: EAP, Fitness Passport, Healthy Minds & Healthy Bodies programs

You'll play a key role in validating technician claims for NBN activation and assurance works, ensuring accuracy, compliance, and timely resolution of disputes. This is a fast-paced and autonomous role.

Key responsibilities

  • Verify technician claims against business rules and artefacts
  • Communicate with technicians to resolve non-compliant or incomplete submissions
  • Collaborate with commercial and finance teams to resolve disputes and optimise cashflow
  • Maintain accurate records and contribute to reporting
  • Use internal systems (Novus) and Excel for data entry and analysis

What we're looking for

  • Telecommunications industry experience highly regarded, not essential
  • Intermediate to advanced Excel (pivot tables, VLOOKUP)
  • Finance or claims processing experience advantageous
  • Strong verbal and written communication with high attention to detail and accuracy
  • Proactive, efficient and a collaborative team player with a strong work ethic

About Ventia

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.

Diversity

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities.

How to apply

If you are looking to expand your career with a business that rewards and values its employees, please apply below by clicking on the apply now button.

Position Reference Number: 164733

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