Web Business Analyst

Dear Business Analyst Pioneer,

If you've been searching through countless lifeless job listings on Seek…

Almost slipping into a deep coma from the "We're looking for a highly experienced Business Analyst... blah blah blah" job adverts…

And you're looking for an exciting opportunity to join the fastest growing digital agency in the country…

Then this will be the most important job listing you ever read.

My name is Sabri Suby and I am looking for a sharp and switched to join my team.

Now, a little about me…

I run King Kong.

We are a full-service digital marketing agency that is growing FAST

For the last three years, we've been ranked as the fastest-growing digital agency…

And the 17th fastest growing company in the country by The Australian Financial Review…

But it's not just me.

My business consists of…

And this is just one of the reasons we've been named in the Top 100 Coolest Companies in Australia 2016, 2017 and 2018 by Anthill Magazine.

We've also been named the 9th most innovative media company in Australia by the AFR.

and one of the BEST PLACES TO WORK in Australia & New Zealand.

Look, the list goes on and on…because we've seriously won more awards than you can shake a stick at…

We are looking for a process-driven Web Business Analyst with a hunger to get their hands dirty, problem-solve and build solutions for a variety of technical web projects. In short, a switched-on digital assassin who is ready to help us achieve world domination.

You will be responsible for assisting with the development and delivery of scopes and technical requirements on a wide variety of web projects, including landing pages, sales funnels and websites, in an extremely fast-paced digital environment. You will also analyse and build email sales funnels and automations for clients while helping the team to improve efficiency in every way possible. Your love for developing repeatable processes and finding efficiencies everywhere, and your keen ear for detecting customer requirements, will be a massive benefit in this role.

This is an excellent opportunity for a new business analyst with a web development background who wishes to gain more experience in the digital business analyst world.

• Support the Conversion Rate Optimisation (CRO) team in developing project scope for a variety of web projects
• Collaborate with stakeholders (internal and external) to understand project objectives, elicit requirements, and translate objectives into functional and technical requirements for use by technical project resources
• Document user stories, process flows, business rules and data mappings to ensure accuracy and clarity across projects
• Provide Quality Assurance support by creating and executing test cases, and confirming user acceptance criteria before project delivery
• Apply strong UX/UI understanding to interpret wireframes, user flows, and usability data; work closely with designers and use Figma to support collaborative workflows
• Develop wireframes and other supporting documentation to clearly communicate requirements to project teams
• Demonstrate API and integration knowledge including how CRMs, email automations, and payment systems connect through APIs
• Assist the Digital Projects and Web Development teams in producing standardised requirements, documentation, and test plans for recurring project types
• Assess and communicate the impact of scope changes throughout the life cycle of a project
• Act as the liaison between the project stakeholders and the development team during the build and test phases of web projects to ensure quality outcomes
• Support quoting, scheduling and resource management for web projects

Requirements

• At least one year of proven experience as a business analyst working on digital projects (web projects preferred).
• Knowledge of website architecture.
• Knowledge of Wordpress and Shopify platform a MUST.
• Understanding of CRM platforms Active Campaign, Hubspot or Keap preferable.
• Understanding of best practices in digital development.
• Meticulous documentation skills.
• Strong communication skills, both written and verbal.
• Ability to work to tight deadlines and juggle competing priorities a must.
• Excellent organisational skills

Benefits

What we're offering:

• Extensive training and full support - we take training very seriously and will provide you with the industry's very best and training, giving you the knowledge and confidence needed for greatness.
• Company trips away - such as glamping, Bali & Thailand.
• Two days work from home - because sometimes you just want to wear your comfy pants and slippers.
• Jawdropping headquarters in South Yarra (just off Chapel St.), close to cafes and public transport.
• Driven and vibrant team of the country's most switched on digital marketers and growth experts.
• Amazing growth prospects and upward mobility, build an empire within our fine progressive company.

We move at a lightning pace Only successful candidates will be contacted. If you haven't been invited via email to complete an interview kit within 5 business days after submitting your application, unfortunately you haven't been successful this time around