Administration Officer Grade 2

Employment Type:
Full Time (Job share and/or part-time arrangements may be considered)

Position Classification:
Administration Officer Level 2

Remuneration:
$ per annum + 12% Super + Salary Packaging

Hours Per Week:
38

Requisition ID:
REQ608617

Location:
Maitland Hospital

Closing Date
: Sunday the 5th of October

Step into a role where no two days are the same – support our busy, professional dental team in delivering the best care to the Maitland community
Everything you Need to know
At Hunter New England Health, you will enjoy a career where you are supported to grow, surrounded by a positive team culture, and able to make a meaningful impact in the community.

The Maitland Dental Clinic is a 12-chair, purpose-built facility providing high-quality oral health services to the local community. Our dedicated team of Dentists, Dental Therapists, Oral Health Therapists, Prosthetists and Dental Assistants are committed to delivering the best patient care possible.

We are seeking a motivated and organised Administration Officer to support the smooth operation of our busy clinic.

What You'll Do
As the Administration Officer, you will:

• Provide high-quality front-line customer service as the first point of contact for patients, staff and visitors.
• Manage enquiries via telephone, email and face-to-face in a professional and supportive manner.
• Assist and direct patients to ensure the smooth and efficient running of the clinic.
• Maintain accurate and up-to-date patient and administrative records, adhering to privacy and confidentiality requirements.
• Provide administrative and clerical support to staff to enable effective service delivery.
• Contribute to a culture of teamwork, respect and excellence in patient care.

This role is based at the Maitland Dental Clinic, operating between 8:00am and 4:30pm.

About You
We are looking for an enthusiastic team player who can bring:

• Demonstrated ability to plan, prioritise and organise workload to achieve outcomes in a busy environment.
• Strong attention to detail and a high degree of accuracy when working with electronic systems and administrative processes.
• Excellent communication and customer service skills, with the ability to listen and respond effectively.
• The ability to work both independently and collaboratively within a team environment.
• Competence using computer systems and software to support day-to-day operations.
• Flexibility and adaptability to changing priorities.

Benefits

• Work life balance with consistent stable hours (8-4:30) plus no weekends
• 1 extra day off a month
• 4 weeks annual leave and paid parental leave
• Increase your take home pay with Salary Packaging and Fitness Passport
• Access to the Employee Assistance Program to promote your wellbeing
• Opportunity to work and collaborate with a range of non-clinical and clinical professionals

Step into a role where no two days are the same - support our busy, professional dental team in delivering the best care to the Maitland community

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Katrina Healy on

Additional Information

• An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
• This position is full time; however, part time/job share arrangements may also be considered.
• To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.
• We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

Information For Applicants
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS via or

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. Please contact for confidential support to ensure an equitable, barrier-free application process.

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