Service Advisor

10 hours ago

District of Woden Valley, Australia Eagers Automotive Full time $60,000 - $80,000 per year

Service Advisor – Gerald Slaven Ford Phillip

About Us:
As part of the Eagers Automotive Group, we recognise that our success depends on our people, so we strive to be a great company to work for and provide extensive benefits to our employees.
We are currently seeking applications to fill the role of Service Advisor at our Gerald Slaven Ford Dealership at Phillip to help deliver the kind of customer-care and experience we are famous for.

About the role:
Most important will be your commitment to creating an amazing experience for our customers. You'll be the liaison between them, and our service technicians and whilst previous experience in this role would be highly regarded, it is not essential. Duties will include:

  • Providing quotes for vehicle servicing and repairs
  • Determining customer requirements and assisting in the selection of solutions
  • Developing and maintaining relationships with customers
  • Assisting customers with enquiries, bookings and service scheduling over the phone, in person and via email
  • Processing orders, invoices and payments
  • Liaising with customers, sales staff and service technicians to determine repair and service timelines
  • Arranging loan vehicles for customers
  • Operating specialised automotive computer software

To be considered you will have the following:

  • Experience in a busy customer orientated role
  • Exceptional customer service skills
  • Great attention to detail
  • Excellent computer and administrative skills
  • Hands on/Can-do approach
  • Current Driver's license
  • Excellent organisational and communication skills

In return you'll:

  • Work in an incredibly supportive environment with a great team culture that celebrates success with monthly BBQ's and employee of the month awards
  • Receive extensive employee benefits including access to our free Employee Assistance Program, discounted vehicle purchase programs, health insurance and gym memberships
  • Work in a state-of-the-art service department 
  • Earn competitive wages commensurate with experience, with great working conditions, and friendly work environment
  • Receive ongoing factory training with the latest technology
  • Work Monday - Friday

If you think you have what it takes to be part of our team and help deliver the kind of customer care and experience, we are famous for, we want to talk to you. This a real opportunity to forge a successful career in the motor vehicle industry with a supportive management team, and customer focused dealership. Gerald Slaven is an equal opportunity employer, and women are encouraged to apply. Apply for these positions today with your resume and covering letter outlining your suitability.
Employer questions
Your application will include the following questions:

  • Do you have experience in administration?
  • Which of the following statements best describes your right to work in Australia?
  • How many years' experience do you have as a service advisor?
  • Do you have customer service experience?
  • Do you have a current Australian driver's licence?
  • How much notice are you required to give your current employer?
  • What's your expected annual base salary?

  • Casual Beauty Advisor

    4 weeks ago

    District Of Woden Valley, Australia The Body Shop Full time

    OverviewJoin to apply for the Casual Beauty Advisor -Woden role at The Body Shop. The Body Shop Australia is currently recruiting for a Casual Beauty AdvisorYour role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all...

  • Casual Beauty Advisor

    4 weeks ago

    District of Woden Valley, Australia The Body Shop Full time

    OverviewJoin to apply for the Casual Beauty Advisor -Woden role at The Body Shop. The Body Shop Australia is currently recruiting for a Casual Beauty AdvisorYour role in a nutshellTo support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all...

  • Service Assistant Manager

    1 week ago

    District of Woden Valley, Australia Eagers Automotive Full time $90,000 - $120,000 per year

    Assistant Service ManagerGerald Slaven – Phillip, ACTWork / Life balance (Monday – Friday)Highly competitive remuneration packageAs part of the Eagers Automotive Group, we recognise that our success depends on our people, so we strive to be a great company to work for, providing extensive benefits to our employees in a supportive and collaborative work...

  • Advisor Executive Services

    3 days ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Advisor, Executive Services -SafeWork NSW** **Grade**:Clerk Grade 7/8 **Salary range**:$113,574 - $125,720 + superannuation and leave loading **Duration**:Ongoing **Location**:Gosford or Parramatta **Applications Close: Wednesday 15**th** October 2025 - 9:59am** **About the team** The Ministerial, Executive and Parliamentary Services team provides a...

  • Service Advisor

    4 days ago

    Fortitude Valley, Australia Sime Darby Motors Full time

    **Job Details**: - Reference #- 48966- Location(s)- Fortitude Valley- Expertise- Service Advisor- Job level(s)- Experienced- Work type(s)- Permanent- More details (document) **_Part of the Sime Darby Motors Group, Volvo Cars Brisbane North takes pride in upholding their prestigious reputation by providing exceptional customer service in all areas of the...

  • Customer Service Advisor

    1 week ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Advisor - Technical** **Long Service Corporation, NSW Fair Trading** **Grade**:Clerk Grade 7/8 **Location**:Gosford **Duration**: Ongoing **Salary**:$106,025 - $117,363 + Superannuation **Closing Date**:Wednesday 11th September 2024 [at 9:59am] - Be part of the launch of our new Community Services Long Service scheme - Be part of a...

  • service advisor

    3 weeks ago

    City Of Cockburn, Australia Truck Centre WA Pty Ltd Full time

    Join to apply for the SERVICE ADVISOR role at Truck Centre WA Pty Ltd2 days ago Be among the first 25 applicantsJoin to apply for the SERVICE ADVISOR role at Truck Centre WA Pty LtdSupportive Team Environment & Career opportunitiesLoyalty Leave - 1 Extra Day of Leave Per Year up to 5 DaysService AdvisorSecure Your Future with a Market LeaderSupportive Team...

  • service advisor

    2 weeks ago

    City of Cockburn, Australia Truck Centre WA Pty Ltd Full time

    Join to apply for the SERVICE ADVISOR role at Truck Centre WA Pty Ltd2 days ago Be among the first 25 applicantsJoin to apply for the SERVICE ADVISOR role at Truck Centre WA Pty LtdSupportive Team Environment & Career opportunitiesLoyalty Leave - 1 Extra Day of Leave Per Year up to 5 DaysService AdvisorSecure Your Future with a Market LeaderSupportive Team...

  • Service Advisor

    4 weeks ago

    City of Moreton Bay, Australia CTS People Full time

    Join to apply for the Service Advisor role at CTS People4 days ago Be among the first 25 applicantsJoin to apply for the Service Advisor role at CTS PeopleGet AI-powered advice on this job and more exclusive features.Location: Clontarf, QLDPay Rate: $36 to $40 per hour (based on experience)Hours: Monday to Friday, 7:30am 5:00pm (includes overtime)Monthly...

  • service advisor

    3 weeks ago

    City Of Kalamunda, Australia Truck Centre WA Pty Ltd Full time

    OverviewJoin to apply for the SERVICE ADVISOR role at Truck Centre WA Pty Ltd3 days ago Be among the first 25 applicantsJoin to apply for the SERVICE ADVISOR role at Truck Centre WA Pty LtdResponsibilitiesAct as the primary contact (face-to-face and over the phone) between TCWA and customers for all repair and maintenance work on their vehicles.Be confident...