Account Manager

2 weeks ago

Melbourne, Victoria, Australia Pulse Recruitment Full time

A fast-growing legal tech company transforming how businesses manage legal services is looking for a new Account Manager to join their team. You'll play a central role in growing and nurturing relationships with some of the world's leading brands working for a Business that is trusted by over 200 top Enterprise organisations including General Motors, L'Oréal, Coca-Cola, Lion, and Samsung.

We're looking for a proactive and solution-driven Account Manager who takes full ownership to join our team. You'll be the key driver of long-term growth for your portfolio, identifying opportunities, influencing senior stakeholders, and shaping automation strategies that deliver real impact. This role offers career-defining exposure to enterprise transformation and high-value commercial negotiations.

What You'll Do

  • Build and maintain trusted relationships with senior leaders across 30+ accounts.
  • Conduct occasional onsite visits domestically with clients.
  • Deliver high-level presentations to lawyers, senior executives, and in-house legal teams.
  • Understand customer priorities and translate them into expansion opportunities.
  • Lead commercial reviews demonstrating ROI, uplift potential, and value creation.
  • Support customers to embed Plexus deeper across users, workflows, and regions.
  • Drive renewals, multi-year agreements, and commercial discussions.
  • Collaborate with Product, Legal Delivery, and Implementation teams to ensure smooth execution.
  • Deliver structured account plans with clear growth pathways and stakeholder strategies.

Why You'll Love It Here

  • Structured growth and mentorship: Work alongside experienced leaders with clear development pathways.
  • Real impact: Influence global brands and shape the future of legal automation.
  • Set up for success: Benefit from structured onboarding, training, and ongoing support.
  • Rewards for performance: Circa $130K + Super base salary + $35k Bonus
  • Hybrid flexibility: Balance office and remote work tailored for collaboration and autonomy.
  • Work at the forefront of the AI revolution

To be successful you must come with a proven track record in a Saas sales or Account Management role dealing with key stakeholders within mid-market or enterprise level Clients.

Additionally, a background in Law will be essential, whether that is a Law Degree, professional Legal experience or exposure to the Legal tech industry.

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