Service Receptionist

1 day ago


Parramatta, New South Wales, Australia Mercedes Benz Parramatta Full time $45,000 - $65,000 per year

Mercedes-Benz Parramatta has an exciting opportunity for a Service Receptionist. This is a unique opportunity to join an organisation that is growing rapidly, with excellent career prospects as the company expands.

The Service Receptionist is required to provide exceptional customer service, to all customers while promptly booking in their vehicle in for service or repair work.

Key Duties

  • Managing Service booking appointments
  • Meeting guest expectations and outcomes
  • Checking vehicles for recalls and campaigns
  • Clear understanding on warranty terms and conditions
  • Contacting guests the night before confirming appointment, scope of work and introduction
  • Ensuring repair orders are correct and complete with customer and vehicle details.
  • Maintain and improve product knowledge through reading information bulletins and attending training courses as agreed.

Qualifications/Experience

  • Previous experience as a Receptionist
  • High standard of communication
  • Excellent Customer Service skills
  • Establish internal and external relationships
  • The ability to work independently or part of a team

As our successful applicant, you will be provided excellent support and in-house training. Remuneration will be negotiated dependent upon knowledge base, skills, and experience.

If you are interested in joining Team, please apply via the "Apply Now" link below.

We thank all applicants in advance for their CV's as only successful applicants will be contacted for an Interview.



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