
Receptionist
6 days ago
**ARE YOU A PEOPLE PERSON WITH A PASSION FOR DELIVERING EXCEPTIONAL CLIENT EXPERIENCES? WE ARE LOOKING FOR A BRIGHT, PERSONABLE, AND ORGANIZED RECEPTIONIST TO JOIN OUR TEAM.**
As the first point of contact for our clients, your role is vital in setting the tone for their journey to better health. You’ll be the friendly face and voice that greets and supports our clients, ensuring every interaction leaves a lasting positive impression.
**Why Join AMS?**
- A growing, multi-disciplinary studio: be part of a dynamic and innovative team
- Supportive environment: We prioritise mentorship, growth, and collaboration
- Passion for Health & Fitness: We love movement and exercise in all forms
- A great supportive environment that encourages growth and offers mentorship
- Core values-driven: We’re open, honest, and dedicated to achieving excellence together
**About the Role**
As a Receptionist, your role is vital as you are the first point of contact when clients enter the clinic. Your mannerism and personality will need to shine bright as you will form part of our client’s AMS experience and journey towards better health. Your clinical support is necessary to ensure smooth operation of AMS and all practitioners schedules.
As one of our AMS front-of-house team members, you will play a pivotal role our driving positive client experience and supporting our clinical team by;
⭐ Patient management tasks which involve checking patients in, processing payments, making bookings, answering phones and responding to enquiries
⭐ Preparing online patient files, and assisting with preparation of marketing material
⭐ Provide support to our Clinicians to assist them with a smooth transition between patients
⭐ Maintaining our reception, gym floor and waiting area to ensure its always kept tidy and is presentable
⭐ Assist our Directors and Admin Coordinator in a range of tasks
⭐Exceptional telephone manner, excellent verbal, and written skills, organised and efficient at time management
⭐ Proficient in building and nurturing rapport with clients across diverse age groups, cultural backgrounds, and genders.
⭐Studio maintenance
⭐Ensuring patient accounts are up to date and settled
⭐Management of online shop orders
⭐ Willingness to learn and adapt to new technologies, procedures, and administrative tasks as needed.
**Who We’re Looking For**:
**Our next ideal Receptionist**:
- Expect to form part of our clinical assistant team supporting our practitioners and admin coordinator
- Has a passion for genuinely wanting to help people better themselves.
- Prior experience in customer service/people management (preferred, but not essential)
- Ability to multitask in a busy practice managing multiple practitioner schedules simultaneously
- Good computer skills and knowledge of Microsoft programs
- Excellent communication skills and ability to follow instructions properly
- Expect to have a professional telephone manner
- Will be punctual and will be able to manage time well
**Job Types**: Part-time, Casual
Pay: $28.00 - $32.00 per hour
**Benefits**:
- Employee discount
- Employee mentoring program
- Gym membership
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
Application Deadline: 28/02/2025
Expected Start Date: 16/02/2025
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