Customer Service Representative

2 days ago

Silverwater, Australia Omron Asia Pacific Pte Ltd Full time

**About the business**

With over decades of electrical and engineering industry excellence, our company is a recognized market leader with the motto of excellence in delivering our customer's solutions.

Established in 1933, Omron has about 38,000 employees worldwide, working to provide products and services in more than 110 countries and regions.

We specialize in a wide range of Automation products and services such as Robotics, AI-based controllers for the IoT era, Machine Vision and Image processing, PLC and SCADA systems, Safety solutions, Advanced Motion Control, Sensing, and Switchboard Solutions, and Electronic Components. We service a wide range of End-Users, OEMs, Contractors, Wholesalers, System Integrators, Switchboard Builders, and Consultants. Having a wide and diverse product range, we are able to offer the Australasian market a complete industrial electrical and automation turn-key package. Our customer base covers all major industries including Food and Beverage, Packaging, Manufacturing, Mining, and Infrastructure projects.

Our strength lies in providing quality solutions, backed by technically superior specialists, each of whom represents the business's passion for customer satisfaction, adaptiveness to change, energy, integrity, commitment to performance, and consistency.

**About the role**

This is an **11-month full-time fixed-term** opportunity with the possibility to transfer to a permanent role.

The applicant for this role will preferably have experience within the electrical industry or electrical wholesale industry but this is not essential.

As a general Customer Service Representative duties will include:

- Talking with customers by phone and receiving orders for the supply of products
- Processing and entry of customer orders
- Assisting customers and other stakeholders by providing product information, availability & pricing of items, and quotations
- Assist sales process - alias with customer and logistics to provide excellent service in delivering goods
- Provides administrative support to field sales personnel
- Provides solutions for customers inquiries

**Requirements**:
**Benefits**

**What we offer you**:

- Career opportunity with one of the most respected companies in the Automation Industry
- Dynamic team environment with a positive and supportive culture

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