Dental Treatment Coordinator

4 days ago

Bowen Hills, Queensland, Australia SD Dental Full time $60,000 - $120,000 per year

Join Our Team at Generational - Cosmetic & Implant Dentistry

Brisbane Central Location | Treatment Coordinator /Full-Time Front Office Position

INCREDIBLE OPPORTUNITY

Generational Bowen Hills is looking for a talented dental treatment co-ordinator to join our team You will be joining a high-tech dental practice located in a Central Brisbane Location. This is a unique opportunity as we are offering a large bonus incentive with potential to earn above $100,000 + for the right candidates, and also training pathways.

At Generational Bowen Hills, we are passionate about transforming smiles through cosmetic and implant dentistry that empowers our patients to shine with confidence. We take pride in revitalising lives - one smile at a time - and we're looking for passionate, motivated individuals to join our growing team.

About Us

We are an established and reputable company, with a thriving dental practice based in the Redlands and a growing presence now in Brisbane. Our team is dedicated to delivering high-quality, patient-centred care - changing the way people feel about going to the dentist.

Our goal? To make every patient - new or returning - say, "I love going to the dentist"

We live and breathe our 5 Core Values every day:

  • WOW Patient Experience – We go above and beyond to delight our patients.
  • Excellence – We believe in excellence in everything we do.
  • Learning – We never stop growing and stay ahead through constant training and innovation.
  • Initiative – We anticipate needs and go the extra mile for patients and teammates alike.
  • Teamwork – We support, uplift, and succeed together.

About the Role: Treatment Coordinator

As we continue to grow, we are excited to offer a Treatment Coordinator position within our friendly, high-performing team. This role blends front office coordination with clinical support and is perfect for someone who loves connecting with patients and making a real difference in their care experience.

Role description:

  • You will be responsible for contacting new patients, educating them on the treatment options we offer — including dental implants, orthodontics, and veneers - and guiding them through their entire treatment journey with care and clarity.
  • Explain financial options and requirements.
  • General administrative duties.
  • Greet and care for patients with warmth and professionalism.
  • Deliver an exceptional and memorable patient experience.
  • Handle data entry, patient record updates, and appointment coordination.

The applicant must possess these qualities:

  • Experience in dental or similar customer-focused roles is essential.
  • Fantastic people/customer service, and interpersonal skills.
  • Proactive and positive energy.
  • Excellent telephone manner.
  • Relentless in their pursuit of solutions, refusing to accept setbacks and consistently uncovering every conceivable avenue to accomplish tasks.
  • Friendly, caring attitude towards patients
  • Receptive to feedback and a strong desire to learn and grow within a team
  • Keen and quick learner

What We Offer

  • Competitive remuneration based on experience and skills
  • Bonus incentive structures are in place, offering the potential to earn well beyond the base salary.
  • Supportive and positive team culture
  • Ongoing professional development and paid training opportunities
  • A meaningful role where you truly impact people's lives
  • A workplace where you can thrive and be your best self

Ready to Apply?

If you're excited to grow in a collaborative, values-driven environment and help patients feel confident and cared for - we'd love to meet you

Working hours and days will be discussed during the interview.

Apply today and take the next step in a career that brings smiles every day

– The HR Team at Generational Bowen Hills

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