Administration Officer

11 hours ago

Canberra, ACT, Australia Northside Psychology Full time $60,000 - $80,000 per year

Full-Time/Part-Time Permanent Position

The role of an administrator in Northside Psychology's practices is not just about managing administrative tasks. We work together as a team to provide comprehensive care to our clients and the supportive environment we create here allows us to excel in our own roles while making a difference in the lives of those we support.

Are you a highly skilled and compassionate individual with a background in administration, customer relations and problem solving?

Are you looking for a long-term position with opportunities for career progression and a desire to make a meaningful impact in the field of mental health?

Then please join us at Northside Psychology and be a part of a team that has been dedicated to supporting people in managing their mental health since 2007.

Key Responsibilities

As an Administrator in our Administration and Operations Team, your role is to ensure our clients' experience is exceptional from the moment they contact our practice. You will work with the Operation and Administration Team to ensure the seamless operation of our clinics to support our clients and clinicians. This is a full-time or part-time position.

Selection Criteria

Key Requirements for the role:

  • Proven experience in administrative roles preferably within a healthcare or mental health setting.
  • Strong organisational and coordination skills, with the ability to multitask effectively.
  • Exceptional communication and interpersonal skills, with the ability to build relationships with clients and team members.
  • Empathy and compassion for individuals seeking mental health support, demonstrating an understanding of the challenges they face.
  • Proficiency in relevant software and technology platforms used in administrative operations.
  • Current Working with Vulnerable People card or willingness to obtain.
  • Driver's License and reliable transportation.
  • National Police Check clearance or willingness to obtain.

Preferred experience:

  • Minimum of 1 years' experience as a Receptionist / Administrative Officer role preferably within Medical and Allied Health Setting
  • Clinical diary management
  • Knowledge of the Power Diary practice management system, or similar.
  • Experience with CRM systems
  • Knowledge of Medicare rebate system

What we can offer you:

  • Meaningful Work: Be part of a team dedicated to making a positive impact on the lives of individuals in managing their mental health.
  • Collaborative Environment: Work alongside highly skilled and compassionate professionals who share your commitment.
  • Opportunity for Growth: We encourage professional development and provide opportunities for advancement within the organisation.
  • Inclusive Culture: Embrace an inclusive and diverse workplace that values the contributions of every team member.
  • Competitive Compensation: We offer a competitive salary and benefits package commensurate with experience.

Salary Details

We pay hourly rates above the Health Professionals and Support Services Award 2010. This will depend on the level of experience, skill and expertise required to undertake the role.

How to Apply

Submit your resume and a cover letter detailing why you believe you would be a great fit for the position of Administration Officer at Northside Psychology (referencing the selection criteria) directly to *******

Applications that do not address selection criteria in a separate cover letter or are incomplete may not be considered.

We will be reviewing applicants on a rolling basis. Only shortlisted candidates will be contacted.

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