Client Development Manager

BE THE DIFFERENCE

At AIA we don't simply believe in being 'the best'. We believe in better – because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The opportunity:

Due to continued growth, a fantastic opportunity now exists for a Client Development Manager to join our Group Insurance team.

As a Client Development Manager, you will represent AIA by leveraging your business acumen and highly developed interpersonal skills to manage the relationship with one of our major partners. Crucial to the success of our business, you will play a pivotal role in achieving continued growth and value between AIA and the client.

This is a permanent, full-time opportunity based in Melbourne or Sydney.

To do this successfully you will:

• Contribute to the achievement of revenue and profit targets, increased premium flow and the overall profitability for the group insurance business
• Manage and maintain client relationships and contribute to the formulation, negotiation and implementation of strategic enhancements to the Fund's insurance arrangements
• Contribute to strategy definition and implementation, ensuring all internal stakeholders are engaged, to achieve profitability and retention targets
• Proactively resolve any issues in relation to group insurance offering (product, price, service) as appropriate and escalation to Client Lead where required
• Identify, make recommendations for and play a key role in the implementation for process, product and service improvements within the team's client portfolio
• Proactively develop and maintain day to day relationships with clients within the team's portfolio

Successful applications will demonstrate:

• Demonstrated experience working within a Client Development or similar role. Group life insurance is preferred
• Strong relationship management skills and the ability to partner with a variety of stakeholders both internal and external
• Strong experience and background in compliance, regulatory requirements and legislation
• Experience working within superannuation or group life insurance industries will be highly regarded
• Good commercial acumen, strong negotiation skills and the ability to provide tailored solutions for clients

Why choose AIA:

At AIA, we've made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone's life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers

At AIA Australia, we're proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.

Lots of companies like to say they're different. What makes us truly different at AIA, is the difference we make in people's lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link.