Duty Manager

16 hours ago

Gold Coast, Queensland, Australia Travel + Leisure Co. Full time $60,000 - $90,000 per year

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Are you passionate about hospitality and leadership? Join our team at Travel + Leisure as a Front Desk Duty Manager and be part of an exciting journey where your skills will shine brightly.

How You'll Shine

As a Duty Manager, you will play a crucial role in ensuring the smooth operations of our hotel, overseeing daily activities, and providing exceptional service to our guests. Your duties will encompass welcoming and registering owners and guests, furnishing details regarding local area attractions, handling administrative tasks, and adeptly addressing any guest concerns that may surface.

You will also be responsible for building, developing, training and leading a team proactively to promote high levels of customer service.

How You'll Be Rewarded

At Travel + Leisure, we foster a positive work environment where your ideas are valued, and your growth is encouraged. Discover a range of enticing benefits available to you:

  • Subsidised private health insurance

  • Financial support for professional development

  • Exclusive discounts on hotel stays in Australia, Fiji, and New Zealand

  • Birthday leave to celebrate your special day

  • Reward & recognition program

Embark on a rewarding career journey with us at Travel + Leisure, where your success and well-being matter.

What You'll Bring

To be considered for this great opportunity it is essential that you have the following skills and attributes:

  • Proven experience in a Front Office department at a supervisory level either as a Team Leader, Shift Supervisor or Duty Manager (3 years)

  • Knowledge of hotel property management systems, Opera preferred

  • Excellent communication skills, written, verbal and active listening

  • Detail focused with an organised approach and ability to multitask

  • Positive attitude, vibrant and passionate about delivering exceptional customer service and exceeding expectations

  • Exceptional time management skills and the ability to work under pressure

  • Strong negotiation and problem solving skills

  • Bookkeeping /finance experience is highly regarded

  • Immaculate presentation and grooming standards

  • Ability to work a flexible roster, including weekends and school and public holiday periods

  • Having you own car/vehicle will be necessary due to this being a more remote location

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

  • Duty Manager

    1 week ago

    Gold Coast, Queensland, Australia McGuire Hotels Full time $104,000 - $130,878 per year

    About the role We are seeking a driven and experienced Duty Manager to join the team at the Tugun Tavern, part of the McGuire Hotels' portfolio. As the Duty Manager, you will play a pivotal role in ensuring the smooth day-to-day operations of this popular hospitality venue. This full-time position is based in Tugun, Queensland.What you'll be doingOverseeing...

  • Duty Manager

    2 weeks ago

    Gold Coast, Queensland, Australia Southport Sharks Full time

    **About the role****What do we have to offer**- Attractive salary - $90,000- Annual Meal Card Allowance- Free Gym Membership- Accor Accommodation Discounts Worldwide=- Discounts on food and beverages**Responsibilities**As a Duty Manager, you'll lead the way in ensuring smooth operations, exceptional customer experiences, and a safe, welcoming environment for...

  • Duty Manager

    1 week ago

    Gold Coast, Queensland, Australia The Coffee Club Full time

    **Job description**The Coffee Club is renown for Good Food, Great Service and Excellent Coffee.We are have opportunities for the following positions:- **The Coffee Club Homeworld Helensvale - ** Duty Manager &Barista / AllrounderWe have a great position available for experienced **Duty Manager** & **Barista** or All rounder at our Westfield Homeworld...

  • Duty Manager

    2 weeks ago

    Gold Coast, Queensland, Australia The Coffee Club Full time

    **Job description**The Coffee Club is renown for Good Food, Great Service and Excellent Coffee.We are have opportunities for the following positions:- **The Coffee Club Westfield Coomera- ** Duty Manager / AllrounderWe have a great position available for experienced **Duty Manager / All rounder **with some cooking experience at our Westfield Westfield...

  • Duty Manager

    2 weeks ago

    Gold Coast, Queensland, Australia The Coffee Club Full time

    **Job description**The Coffee Club is renown for Good Food, Great Service and Excellent Coffee.We are have opportunities for the following positions:- **The Coffee Club Westfield Helensvale - ** Duty Manager & Barista / AllrounderWe have a great position available for experienced **Duty Manager / Barista & All rounder **with some cooking experienceat our...

  • Duty Manager

    2 weeks ago

    Gold Coast, Queensland, Australia Travel + Leisure Co. Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and...

  • Duty Manager

    2 weeks ago

    Gold Coast, Queensland, Australia Wyndham Destinations Full time

    **Put the World on Vacation**At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel...

  • Duty Manager

    2 weeks ago

    Gold Coast, Queensland, Australia Travel + Leisure Co. Full time

    **We Put the World on Vacation**Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...

  • Duty Manager

    2 weeks ago

    Gold Coast, Queensland, Australia The Coffee Club Full time

    We have a exciting position open at our Homeworld Helensvale store. We are seeking experienced Duty Manager/ Barista.**Job Types**: Full-time, CasualPay: $27.15 - $35.00 per hourSchedule:- Day shiftAbility to commute/relocate:- Helensvale, QLD 4212: Reliably commute or planning to relocate before starting work (required)Work Authorisation:- Australia...

  • Duty Manager

    1 week ago

    Gold Coast, Queensland, Australia The Coffee Club Full time

    We have a exciting position open at our Surfers Paradise store. We are seeking experienced Duty Manager/ Barista.**Job Types**: Full-time, CasualPay: $27.15 - $35.00 per hourSchedule:- Day shiftAbility to commute/relocate:- Surfers Paradise, QLD 4217: Reliably commute or planning to relocate before starting work (required)Work Authorisation:- Australia...