Manager on Duty – Gold Coast

7 days ago


Gold Coast, Queensland, Australia Meriton Suites Full time $104,000 - $130,878 per year

Meriton Suites currently has an opportunity available for a Manager on Duty to join one of our Gold Coast teams.

About the Role

As a Manager on Duty, you will manage the day-to-day operations of our Front Office team. You will work closely with the property's senior management team to ensure an excellent guest experience.

Your key responsibilities

  • Manage and develop the Front Office team to drive service excellence.
  • Manage the guest arrival and departure experience.
  • Monitor room allocations.
  • Ensuring daily and nightly front desk tasks are actioned and completed.
  • Ensure Meriton Suites standards, policies and procedures are adhered to.
  • Act as a point of escalation for customer issues, complaints and problems to ensure a high level of customer satisfaction and quality service is maintained.
  • Promote a strong team culture across the Hotel including developing and maintaining interdepartmental relationships.

To be successful in this role you will have

  • Similar experience in a 4-star or 5-star hotel.
  • Working knowledge of a Property Management System preferably Guest Centrix or similar.
  • Excellent verbal communication skills.
  • A passion for the hospitality industry.
  • Impeccable grooming and presentation.
  • Ability to drive a strong team culture.
  • First Aid certificate or ability to gain.
  • Full availability to work a 7-day rotating roster.

Why Meriton Suites?

  • Australia's largest owner-operator of apartment-style hotel suites, with 23 locations and 6,204 suites nationally
  • Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
  • 'Merit Academy' our online training platform to further develop your skills and knowledge
  • Paid Parental leave
  • Access to Employee Assistance Program (EAP) to provide professional and personal advice
  • Team Member accommodation discounts
  • Friends and Family discounts
  • Kudos – Monthly recognition awards
  • Team activities and social events
  • Induction program for all new starters

If you would like to be considered for this opportunity, please click on the Apply Now tab below.

Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note that we will not consider external agencies as recruitment for this role is handled internally.



  • Gold Coast, Queensland, Australia Gold Coast Convention & Exhibition Centre Full time $60,000 - $80,000 per year

    We are looking for an experienced, proactive, and energetic Supervisor to lead from the front and manage our general duties (events set up) teamYou will be responsible for overseeing the physical setups and pack downs of all event spaces within the centre ensuring that every space is prepared to perfection for our clients and guests.This role is very hands...


  • Gold Coast, Queensland, Australia South Coast Radiology Full time

    Radiologist - Specialist Consultant Gold Coast QLDJoin to apply for the Radiologist - Specialist Consultant Gold Coast QLD role at South Coast RadiologyRadiologist - Specialist Consultant Gold Coast QLD1 day ago Be among the first 25 applicantsJoin to apply for the Radiologist - Specialist Consultant Gold Coast QLD role at South Coast RadiologyGet AI-powered...

  • Gold Coast

    4 weeks ago


    Gold Coast, Queensland, Australia Australasian College for Emergency Medicine Full time

    Overview STP funded Advanced Registrar training position opportunity in a Private ED in the heart of the Gold Coast. Pindara Private is a well established Private Hospital in Benowa on the Gold Coast. We were the first Private Emergency Department in the country. We have had an accredited training position for the last 10 years. We see approx 25,000...

  • Gold Coast

    4 weeks ago


    Gold Coast, Queensland, Australia Australasian College for Emergency Medicine Full time

    OverviewSTP funded Advanced Registrar training position opportunity in a Private ED in the heart of the Gold Coast.Pindara Private is a well established Private Hospital in Benowa on the Gold Coast. We were the first Private Emergency Department in the country. We have had an accredited training position for the last 10 years. We see approx 25,000...


  • Gold Coast, Queensland, Australia Gold Coast Convention and Exhibition Centre Full time $90,000 - $120,000 per year

    Introduction:We are looking for an experienced, proactive, and energetic Supervisor to lead from the front and manage our general duties (events set up) teamYou will be responsible for overseeing the physical setups and pack downs of all event spaces within the centre ensuring that every space is prepared to perfection for our clients and guests.This role is...

  • Gold Coast Shower

    2 weeks ago


    Gold Coast, Queensland, Australia Mr Grout Full time $120,000 - $156,000 per year

    Mr Grout' is looking for shower/balcony grout experts across Brisbane and Gold Coast to join our team*New position available*Successful applicants will:Join an organisation that sets itself apart with high-quality work and customer serviceReceive an attractive income; 22.5% of invoice + Toll + Petrol Allowance + Material AllowanceContractor packages...

  • Digital Manager

    2 weeks ago


    Gold Coast, Queensland, Australia Experience Gold Coast Full time $104,000 - $130,878 per year

    Join Us in Shaping the Gold Coast's StoryAt Experience Gold Coast, we're on a mission to position the Gold Coast as the lifestyle capital of the world. We play a pivotal role in supercharging the city's visitor economy by unlocking bold outcomes across tourism, events, arts & culture, and education. We believe in inspiring innovation, acting boldly, and...

  • Digital Manager

    4 weeks ago


    Gold Coast, Queensland, Australia Experience Gold Coast Full time

    OverviewDigital Manager - Owned Channels (Maternity Leave Contract)Join Us in Shaping the Gold Coast's StoryAt Experience Gold Coast, we're on a mission to position the Gold Coast as the lifestyle capital of the world. We play a pivotal role in supercharging the city's visitor economy by unlocking bold outcomes across tourism, events, arts & culture, and...

  • Digital Manager

    4 weeks ago


    Gold Coast, Queensland, Australia Experience Gold Coast Full time

    OverviewDigital Manager - Owned Channels (Maternity Leave Contract)Join Us in Shaping the Gold Coast's StoryAt Experience Gold Coast, we're on a mission to position the Gold Coast as the lifestyle capital of the world. We play a pivotal role in supercharging the city's visitor economy by unlocking bold outcomes across tourism, events, arts & culture, and...

  • QT Gold Coast

    4 weeks ago


    Gold Coast, Queensland, Australia Event hospitality & entertainment Limited Full time

    QT Gold Coast - Conference & Events Sales Executive QT Gold Coast, 7 Staghorn Avenue, Gold Coast, Queensland, Australia QT Gold Coast is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the...