Restaurant Manager

2 weeks ago

Gold Coast, Queensland, Australia Bar Monte Miami Full time $104,000 - $130,878 per year
Key Responsibilities
Operational Management
  • Lead daily front-of-house operations, ensuring seamless service across bar, restaurant, and events.
  • Oversee floor setup, reservations, guest experience, and problem resolution.
  • Ensure compliance with RSA, food safety, and workplace health and safety requirements.
  • Liaise with the kitchen team to deliver smooth service and uphold menu standards.
Team Leadership & Training
  • Recruit, train, and roster front-of-house staff.
  • Lead by example on the floor
  • Deliver ongoing staff training sessions on service standards, menu knowledge, and customer care.
  • Foster a positive team culture with accountability and development pathways.
Financial & Administrative Duties
  • Monitor daily sales, takings, and expenses against budget.
  • Assist in stock control, including weekly stocktakes and supplier ordering (wine, spirits, and consumables).
  • Track payroll costs, submit rosters, and ensure adherence to labour budgets.
  • Provide weekly operational and financial reports to the General Manager.
Customer & Community Engagement
  • Build strong relationships with regular guests and local community.
  • Handle guest feedback with professionalism, turning challenges into positive outcomes.
  • Support marketing initiatives and special events to drive sales and visibility.

Key Skills & Attributes
  • Strong leadership with the ability to motivate and manage a team.
  • Excellent communication and interpersonal skills.
  • Proven experience in a high-volume restaurant/bar environment.
  • Solid understanding of financials: COGS, payroll, budgets, and reporting.
  • Hands-on, guest-focused, and solutions-driven.
  • Passion for hospitality, Italian food and beverage, and delivering memorable experiences.

Requirements
  • Minimum 3 years in a supervisory/management role within hospitality.
  • RSA certification (Queensland).
  • Availability to work evenings, weekends, and public holidays as required.

Package
  • Competitive salary aligned with experience.
  • Performance incentives linked to KPIs (sales, costs, guest satisfaction).
  • Career growth opportunities within our expanding group.

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