Service Manager

4 days ago

Gold Coast, Queensland, Australia Climate Control Full time $104,000 - $130,878 per year

Service Manager (HVAC)

Climate Control, Burleigh Heads

Are you an experienced and qualified HVAC professional looking for a leadership role? Join our Gold Coast-based, family-owned company with over 45 years of expertise in providing top-notch Air Conditioning and Ventilation Services. We are seeking a dedicated and skilled individual to fill the position of Service Manager.

Key Requirements:

  • Management experience (desired)
  • Qualified Refrigeration Mechanic with a full ARC license
  • Restricted electrical license (desired)
  • Australian Driver's license
  • Extensive experience in commercial/residential air conditioning and mechanical services
  • Strong commitment to delivering exceptional service to clients
  • Excellent communication skills
  • Punctual, reliable, and well-presented
  • Efficient and effective work ethic
  • Ownership mentality towards client sites and pride in work
  • Outstanding time management skills
  • Leadership abilities to manage a team of service technicians/apprentices
  • Team player with experience in job scheduling, ideally with ServiceM8

Key Duties:

  • Manage technicians for service/maintenance jobs
  • Write service reports and preventative maintenance agreements
  • Communicate with clients via phone/email
  • Job scheduling using ServiceM8
  • Order parts/equipment for service and warranty works
  • Quote and manage small replacement system projects
  • Liaise with service clients to ensure high-level service and communication
  • Develop and submit quotations for repairs and maintenance
  • Manage and maintain maintenance schedules
  • Build the service client base for future growth
  • Ensure quality workmanship for service and repair jobs
  • Develop, train, and grow the Service Department's expertise

What You Will Get:

  • Competitive Salary
  • Great team and clients to work with
  • Varied workload and flexible hours
  • Company vehicle, phone, and uniforms
  • Excellent potential for professional development and training

Join our small, friendly office where teamwork is key, and everyone is ready to lend a hand when needed. If you are a motivated and qualified Refrigeration Mechanic with a passion for excellence, we invite you to apply and become an integral part of our team.

To apply, please send your resume and a cover letter detailing your relevant experience to

Climate Control is an equal opportunity employer.

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