Administrator

2 weeks ago

Northern QLD, Australia ROWANAIR Full time $104,000 - $130,878 per year

Join Our Team at RowanAir

RowanAir is one of Townsville's leading air-conditioning and electrical companies. Starting as a small family business in 2009, we've grown to become a trusted name for both domestic and commercial customers. We pride ourselves on excellent service, quality products, and a friendly team environment.

We are currently seeking a Full-Time Administrator to join our office team. This is a front-desk role where you'll be the first point of contact for our customers and an essential support to our management and technicians.

Key Responsibilities

  • Answering phones and greeting customers at reception
  • Managing emails and general administration tasks
  • Scheduling jobs, confirming appointments, and following up on quotes
  • Processing deposits, invoicing, and basic data entry in Simpro
  • Monitoring schedules to ensure parts and equipment are allocated correctly
  • Checking customer reports and assisting management with daily priorities
  • General office duties: checking mail, filing, ordering supplies, watering plants, and maintaining a tidy office environment

What We're Looking For

  • Strong communication and customer service skills
  • Excellent attention to detail and ability to multitask
  • Competency with computers and willingness to learn Simpro (training provided)
  • Organised, reliable, and able to take initiative
  • Previous admin experience preferred, but not essential

What We Offer

  • Full-time position, Monday to Friday
  • Supportive team culture with regular social events
  • Training and development opportunities
  • Opportunity for long-term career growth within RowanAir
  • Quarterly social events funded by RowanAir

If you're organised, motivated, and ready to join a growing local business where your contribution truly matters, we'd love to hear from you.

 How to Apply:

Please send your resume and a short cover letter outlining why you're the right fit for RowanAir to 

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